POSITIVE: Check in was easy - on our arrival day (Monday), we requested and received early (3 pm) check in (normal is 4 pm), which was helpful as Castro St. rush hour starts after 3 on weekdays. Didn’t have a problem with the access code mentioned in other reviews at check in or throughout stay. There’s a space right in front for easy loading/unloading. Note: if you have a car (we didn’t), parking is limited - the hotel recommends using SpotHero. To get an overnight (free) street space, you likely would need to find one up Castro or one of the cross-streets, which is doable but will take luck & time. Tip if you have a car: drop bags off, punch in access code and drop off in room. There are 4 rooms each on floors 2,3,4. Level 5 is roof lounge with excellent panoramic views (when not raining) couches and cozy fire pit. We booked a handicap accessible room (we needed two twin beds). Our room had a toilet/shower room with pocket door, sink with lighted mirror just outside pocket door, 2 twin beds, HDTV connected to wifi, 1/2 height wardrobe cabinet below TV, small fridge, coffee maker, tea kettle, small table for meals/work, and terrace overlooking back of property. Terrace had a chair and small cube. Prior reviews indicate better to be in back of building on higher floor. We were in back - it WAS very quiet, peaceful - got great non-interrupted sleep. Plenty of nice restaurants, a really nice supermarket, pharmacy, a Starbucks, and shops within walking distance. There are some homeless but they’re friendly and respectful and we never didn’t feel safe. (One actually held door open when I went into Walgreens and hands were full.). Check out was easy - take photo of QR code, leave door hanger, vacate unit, building. We were asked in texts a couple of times if all was well on our stay. Never needed to contact customer support. FOR IMPROVEMENT: We only found out lobby bar not open Monday or Tuesday - after arrival Monday (and we checked out Wednesday morning.) Still, they gave us two drink tokens - which we will use if/when we return. Very limited counter space and no shelves - none in toilet/shower room, a little area on either side of sink, small table (see note about lighting below), a few sq cm on nightstand between beds(see note about lighting below), and top of wardrobe closet. Very few power outlets - there is a cluster of 4 with 4 usb slots on small table, one behind nightstand(see note about lighting below), 2 on wall between small table and wardrobe, 2 at door, 2 hopefully GFI protected (didn’t see reset button) at sink - so unless you travel with a power *****, you’re going to have to sequence what gets recharged when thru your stay, or leave phone/ipad etc. away from bedside - not road warrior desireable. Coffee maker is Nespresso - lots of caffeinated pods zero decaf pods (for old timers or an evening cup. More caf pods in essentials cabinet on 1st floor lobby. They also provide small assortment of teas in room and more i
BBryan GThe staff was very informative, polite, and kind. The front desk manager walked me from the office and down the sidewalk to show me the entrance to where I could find my room. He even helped me solve a kind of tricky situation with competence and ease allowing for compromise and a win-win situation. Honest folks here and a nice stay over.
I stayed at Calista Organic Hotel for a weekend getaway in San Francisco. The hotel's eco-friendly focus was a major draw for me. The room was clean and well-appointed, with organic toiletries and a very comfortable bed. The location is great, close to many attractions and public transportation. The only downside was the limited on-site amenities, but overall, it was a pleasant stay