Residence Inn San Diego Rancho Bernardo/Scripps Poway

We love this location because it is part way between the San Diego Zoo and the Safari Park and we are members even though we live in Chicago. This time we brought another couple with us who have never been to the area. We we so excited to show them around the area. Imagine our delight when we were able to get a two bedroom unit. We loved the privacy of two separate bathrooms and the kitchen in the middle was the perfect layout. The staff couldn't have been more attentive and accommodating. We will definitely be back. Thankful for a wonderful stay. Highly recommend this location.

We stayed in a one bedroom suite with a ‘king’ size bed but the bed was a size full at most. My husband is 6 foot 2 and his legs hung off the end of the bed. It made for an uncomfortable night of sleep. We specifically picked this hotel because they said that they had king sized beds when we booked it and we need the extra space since we’re both tall. It’s disappointing to see that the advertising was false, especially since guests are likely to be upset upon arrival so it’s a silly thing to fib about. We talked to the concierge about changing rooms, but she said that all of the beds were the same size and insisted that our bed was in fact a king. Had we known that they’d mislead us, we would have picked another hotel down the road that at least had queen sized beds. Otherwise the room was very clean, the property is quiet, and if you don’t need larger than a full sized bed then it’s a great place to stay.

Paid parking at suburban hotels like this is lame and nickel and dime scheme. We weren't advised about breakfast at check-in - we had to call and ask about it. We were told waffles would be at breakfast - they were not and my kids were disappointed. Travelled with kids for sports activities - it was closeby to facility and restaurants, most of all pretty quiet and clean.

The power had knocked out the checkin process and elevators but the staff was very friendly and accommodating. The room was excellent. The only complaint: the ac wasnt working

Great stay for family of 5. Very comfortable. Clean, good breakfast selection, and spacious. W highly recommend.

Check in and out was easy. Breakfast was simple. If something was out and employee was quick to restock. Pool was warm. One night stay beds were comfortable. Don't understand why they charge parking, no security or structure

Traveled to San Diego for a quick weekend getaway and stayed at this location. We really enjoyed our stay.

We were happy with the friendly check in until we found out the room is not ready for us. We booked with 3 adult and 2 kids. When we arrived, the stay didn’t prepared for my entire group. Kids are okay to stay at sofa bed, but we can’t find any bedding. We had to go lobby and asked for more bedding. The worse part happened when we checked out, the front desk man intent to charge extra for my party which exactly indicated when booked stay. I have to say, the two bedroom I booked is quiet small. Beds are comfortable. Associates or communication might need some upgrade. Other than that is fine.

The beds and sofas were old and uncomfortable . When we checked with the staff to change our rooms , they were not helpful because we booked from orbitz . Their bath tubs very dirty and old . Their toiletries were not good . Overall I won’t give a 1 star for the price they have charged me for the week