聖安東尼奧河濱步道拉昆塔溫德姆套房飯店(La Quinta Inn & Suites by Wyndham San Antonio Riverwalk)

The hotel is very clean and convenient, close to the river walk and many restaurants. There are two malls nearby within a 10 min walk. I stayed here with my family and we had a great time Will definitely stay there again.

Trải nghiệm vui vẻ

Always have a great experience

El problema fue al hacer chek in, ya que mi tarjeta de nomina es de México y esas no tienen el nombre grabado. Y fue el problema ya que en recepcion no me quisieron hacer el cobro, su solucion solo fue hacerme la cancelacion de mi reservacion e irme a buscar otro hotel, siendo las 23 hrs

糟糕的經歷，我不會再預訂這裡了。我們住了四天三晚，他們沒有來打掃衛生，儘管第二天我就去請他們打掃了！我還得親自去前台要求更換毛巾，因為他們也不把毛巾帶到房間。他們只給我們留下了一袋洗髮水，而且是為 3 個人預訂的。更糟的是，最後一天大約。早上 6:00 火災警報響起，我們不得不撤離（誤報，是由他們的系統故障觸發的）。這也表明，那裡的工作人員沒有接受過緊急培訓，由於沒有員工協調疏散，大家都做了我們認為合適的事情。

The hotel seemed great at first till i went to the room and there was a mildew smell to the room. They did not have anymore rooms that would sleep woth at least 3 beds they way our room was set up so we just stayed with the smell. Then we did not have towels and had to get towels for the 4 of us and had to go down stairs for it each day for more. Also the front desk said the maid only cleans every three business days and then we ran out of toilet paper as well and had to go get that from the front desk. We also had issues with bed sheets for the couch bed were they kept giving us pillow cases instead of sheets 15 to be exact what my friend counted before they gave us sheets. Then we requested a maid service for new towels and did not recieve it even though we requested it. Defintley would not stay here if you can.