Homewood Suites by Hilton Lackland AFB/Sea World

La comida no es buena ni variada. Hotel que le urge mantenimiento, el aire acondicionado no funcionaba, el control de la TV no funcionaba, la alfombra ya está desgastada. Pero lo que más me molestó que es que el domingo no limpian las habitaciones y yo tenía el check out hasta el lunes por lo que tuve que yo mismo hacer la cama y sacar la basura y limpiar la cocina. Eso me molestó mucho

Todo excelente. El personal muy amable, la habitacion excelente y el desayuno muy rico. Lo unico que lamento es no haber llevado a mi mascota ya que la hubiera pasado muy bien, pues el hotel si acepta mascotas

So I get there to check in and they reserved the wrong room for me. I reserved the family suite with 2 queen beds and a sofa bed. The give me a king size bed with sofa bed. I had to sleep my 16 yr old and 13 yr old on the sofa bed. my wife, with our 10 yr old and 12 yr old on the king size bed. I slept on the floor. They had no other rooms available. The lady at the counter was distracted on her phone that when I went to buy snacks from the lobby I also asked for extra blankets, she said ok and got back on her phone and I stood there for almost 3 minutes before she realized I was still standing there, I had to ask her again for my blankets for her to finally get them for me.

Ice machine on our floor did not work. The breakfast had a good variety of food every morining.

It is an old property needs uodated. The staff that manages breakfast is ruin, and they need to keep coffee area stocked and make real coffee!

Overall great. Odd that there was hardly ever anyone at the front desk. Good breakfast, but the evening social (which is why I come here) was only on Wednesdays.

Showed up at 320, our room was not ready. We had to wait for our room, which then caused up to miss the Seaworld Parade. My kids we upset. The breakfeast ladies are rude. They can not handle 15 people eating at a time. Simple tasks like refilling the milk or making sure there is butter and syrup. I politely asked for more milk and got attitude.

I was really surprised by how much I enjoyed our 2 queen suite. The fact that it was pet-friendly made it that much more amazing! We were able to bring our pup with us, and that made everyone happy. The breakfast was nice, hot, and good. The coffee was on point. The full kitchen was awesome. We will definitely stay here again in the future and bring our pup with us.

took my family to sea world after a long day in the park we were ready to rest. Arrive to the hotel around 6:30pm and our room was not available we had to wait 1 hour for an employee to come in and clean it