聖安東尼奧石橡樹希爾頓歡朋飯店

WOW, This cannot be called a Hampton!! Had to change rooms 5 times!! as unclean, bedding not changed, just throw remade!! I felt sorry for the only staff member onsite. She check most of the third floor and they were in the same unclean condition. Clearly new staff are required!

Hotel gut gelegen, sauber und ruhig, Frühstück war nicht so reichhaltig wie von Hampton gewohnt (kein Obst), Personal war teilweise nicht aufmerksam (Frühstück).

Nice hotel, good service

The hotel is in a quiet neighborhood.

Although the hotel was in a location we needed and was a great price, our stay was impacted by the hotel’s inability to have a room ready for us one and a half hours after check in time. We had a function to attend that night and drove in for it but needed to clean up and dress for the occasion. They told us it would be at least 30 minutes to an hour to have a room ready and possibly longer. We notified trips.com and they made a phone call to try to speed up the process but were told the same thing. We looked for a hotel in the same area but no rooms were available on a Saturday night and last minute (understandable). Just as we were resigned to making an unfavorable decision, we checked back with the hotel and they were able to give us a room (just not what we reserved) that worked. I was also disappointed that the manager never showed his face at the counter when multiple people were there dealing with the same issue. Made the clerk at the front desk deal with unhappy customers.

Falta de mantenimiento en general, tuvimos que cambiar de cuarto por que el sanitario no funcionaba y una vez en el otro cuarto se tenía un problema similar. El personal se portó muy amable. Pero si urge mantenimiento.

For the most the Hampton inn was ok. While staying there our vehicle was broke into along with 4 others. They didn’t seem to care and the cameras supposedly didn’t work. I won’t be staying there again because from what I understand it happens a lot there.