聖安東尼奧Harland Clarke附近住宿

If I could give place a 0 rating I DEFINITELY would do so. 1. You can't tell who's working versus who's staying there as the employees are wearing street clothes and no name tags. 2. Hannah at the front desk was TERRIBLE and I'll leave it right there! 3. If I didn't see a cleaning crew, I'd NEVER know they existed. We were there 4 days and 3 nights without our room being cleaned even after requesting to have it done with members at the front desk. 4. The first night our room 402 had NO HOT WATER. As ridiculous as it was, I had to ask to be moved to a room with hot water. Needless to say, our family had to repack and move to our new room 446. Front desk HANNAH told me that maintenance was working on it, however at 30 minutes of waiting for her return call, I was advised thay she'd left for the day. VERY UNPROFESSIONAL! 5. We had to get our own towels from the front desk, we'd run out of toilet paper, Kleenex, soap, shampoo & conditioner, was forced to have a build up of trash throughout our stay in out the extremely lackluster cleaning team. 6. We felt like we were roughing it in the wilderness and staying in wilderness would have a heck of lot better for FAR LESS than it cost to stay here. 7. It was so bad that I'd left voice-mails for BOTH the Assistant General Manager/Rosalyn and General Manager Christian to share my disdain. 8. AfternHannah yeld at me for asking to speak to either of them, she said they weren't on property and to call back at 10a the next day. Id refised to wait. She'd placed on hold for 25 minutes then hung up on me. PATHETIC!!!!! Lastly, pets are allowed in the pool area, BUT smoking isn't eventhough there is a trashcan stating to please place ashes and buts in here. WOW! My husband has emphatically advised me to NEVER book this hotel again, and thay goes without say. I would recommend this place to an enemy let alone family or friends. I'm anxiously awaiting Rosalyn and Christian's response to my voice-mail. I'll write an update to this review.

經過精心改造的酒店,工作人員非常包容和友好。位置優越,可輕鬆前往聖安東尼奧的所有景點。禮賓酒廊的早餐很棒,與世界上最優秀的禮賓主人Frances聊天,將以臉上的笑容開始你的一天!強烈推薦這家萬豪酒店!

Great location with easy access to a variety of medical clinics nearby. Check In was friendly, and easy, and early! Nice staff! Our room is large, and the layout is very nice. The bed and linens are fine. Things less favorable include: very low toilet (15”?), no clock radio (clock is on the microwave), Wi-Fi very slow, per speed test, (9 mps for both upload and download speeds), no lotion (we carry an extra little bar since we haven’t yet converted to the large bottles attached to the shower wall), and finally, the desk chair is in very poor condition, and is more like a rocking chair! Again, the staff was great, and the room was clean and spacious.

酒店設施較舊，有滄桑感，餐飲質量還不錯

The hotel is only a short way from the San Antonio airport by bus or taxi. Staff were great and allowed us to check in early at no extra charge. Room was very comfortable although the ergonomics were a bit odd with the television at right angles to the bed! Other than, we had no issues with our stay. Most restaurants are within a 20 minute walk including a seafood, steakhouse, and a Cracker Barrel. Unfortunately, we were not able to avail ourselves of the complimentary breakfast due to our very early flight. Would definitely stay here again if I need to be near San Antonio airport.

我們在感恩節期間住在希爾鄉村度假村和溫泉中心，度過了非常需要的安靜假期。雖然該酒店的假期容量可能達到80％，但我們經歷了輕鬆而安靜的靜修，尤其是每個人都遵守晚上10點至早上7點之間的“家庭安靜時間”。度假村為聖誕節裝飾，增加了慶祝活動。預訂時需要考慮以下幾點：每日度假費為35美元/天，自助泊車為15美元/天，加上所需的稅費，這實際上會使每晚的費用上升。員工很棒，樂於助人；熱情好客，似乎實際上喜歡他們的工作（或他們是好演員！）。唯一的問題是淋浴器的水壓低，但問題還不足以在維護時提及。希爾莫爾（S'mores）晚上和安靜的地麪漫步使Hill Country Resort成為周末度假的絕佳去處。

Great experience to stay, reasonable pricing, good location and services.