蒙切斯泰恩城堡飯店

Ein wunderschönes Hotel mit sehr viel Geschichte, perfekt für einen Kurzurlaub oder auch einen langen Aufenthalt. Das Hotel entspricht seinem guten Ruf und hat mit der Sauberkeit, Höflichkeit und Service seinen fünf Sterne Superior Titel eindeutig verdient. Alle Mitarbeiter sind mir, während meinem kurzen Aufenthalt, mit viel Aufmerksamkeit behandelt und ich habe mich immer wohl gefühlt. Zu dem guten Service und Speisen kommt auch noch die einmalige wunderschöne Lage und Aussicht.

這是我們第二次來蒙希施泰因。該酒店被評為優秀有充分的理由，從優越的地理位置到酒店的普遍高標準：幾乎一切都在這裡。如果您喜歡小型、個性化但仍然豪華且擁有幾間客房的酒店，那麼這裡就是您的正確選擇。夏季，泳池區絕對是一片綠洲。房間和夜床服務一如既往地非常好。我們也非常喜歡玻璃花園，晚上負責接待的那位友善的紳士對於客人的感覺和相應的關注絕對是一流的。房間和其他酒店設施明顯保存完好，這在這樣一座古老的建築中是不可能的。 然而，不幸的是，也有一些批評之處。 與我們上次訪問的情況一樣，我們發現定價政策的一些細節令人煩惱，這些細節是單獨收費的 - 考慮到作為這裡的客人，您每天可以輕鬆留下 1000 歐元或更多的銷售額。具體來說：原本非常好的早餐，氣泡酒和班尼迪克蛋還要額外收費。這些東西在其他同級別酒店都是免費的。在餐廳裡，「couvert」也是額外收費的，這對我們奧地利人和高檔餐廳來說是很不尋常的。當我們做最後的帳單時，我們還注意到停車費非常高，這在以前是不存在的（我的意思是，院子裡的停車是免費的，或者便宜得不起眼）。我們發現另外 100 歐元的兩晚停車費對飯店客人來說根本不合理，尤其是因為從來沒有提到過這些高昂的停車費用。事實上，現在有一個地下停車場很好，但對我們來說，這種類型的計費是一次不愉快的經歷。 令人有些失望的是，無論是第一次還是第二次訪問，我們的特殊場合（酒店都知道）都沒有得到真正的認可。我們比其他豪華酒店更了解這一點，根據不同的場合，這些酒店可能會有一兩個特別的關注。 我們的批評點當然是對高水準的抱怨——但也是高價位帶來了高期望。由於上次造訪時也注意到了這些批評點，所以這次我們只給了它四顆星（滿分五顆星）。

We were so excited to get to the hotel as we had high expectations, and it exceeded them all! The hotel is simply beautiful, but their staff makes a stay there so worth it. From the moment we arrived we were treated like a king and queen. You are welcomed with champagne or whatever beverage you prefer while they took your luggage to the room. And then Linda made sure we had restaurant reservations that we wanted in Salzburg. That extra bit of care as it was Christmas time and many places were booked up. But, she got us into a fabulous Italian Restaurant that had the best homemade pasta we have had. Each morning the wonderful staff working the breakfast area always made us feel special, and what is even better they treated everyone like they mattered. And wow, the dinner at the Glass Garden was amazing. Truly 5 star. We had so many wonderful interactions with their staff, that I hate to list in case we miss someone, and we sadly don’t have all their names. But, the young lady that ran the bar and seemed to work 24 hours a day was exceptional. Always sweet and helpful. The crew that managed breakfast was simply the best. The reception staff, including Linda, were world class and such an asset to the hotel. We HIGHLY recommend staying here if you can. Spending Christmas in this castle is a special experience and memory.

We were six adults traveling to see Salzburg and later Germany. We have traveled extensively throughout Europe and, having worked hard and been blessed, stay in the finest places. Schloss Monchstein is superbly located, walking distance to anything. The staff are true professionals and every worker we encountered was friendly, helpful, efficient and eager to please. Special shout out to Felix and his schnapps recommendations! The hotel itself is lovely. Ours had private patios overlooking a park. We could come back after touring the town, sit in the bar surrounded by natural beauty and "chill", and later either have dinner at the Schloss (interesting, tasty, innovative, but portion sizes of entrees not quite big enough for hungry American men, although the ladies loved it). Great restaurants within walking distance. Nothing not to like and everything to love in a hotel experience. We went slightly off season so there were only a few other groups in the hotel, fyi.