莫諾特爾飯店(Monotel)

ASMINA SARDAR is polite and excellent room attendent. Her Smile takes away the tiredness of the room guests. She takes care of hotel guests with her perfection. AMBIENCE AND LOCATION OF HOTEL IS BEST. Five star rating for this hotel. ......

EXCELLENT ROOM SERVICE AND INSTANT AVAILABILITY OF STAFFS NAMELY MEGHNAD MAJHI. HE WAS ALWAYS AVAILABLR AND PRECISE SERVICE FOR HOUSEKEEPING WAS PROVIDED. ROOMS WERE ABSOLUTELY CLEAN AND TIDY AND ALL MY NEEDS WERE ABSOLUTELY FULFILLED.

Overall good. The food here is delicious and all employees are cordial. I will suggest it for solo and family trips. It's in the city and travel is comfortable as pick and drop is arranged.Enjoyed the whole experience and definitely recommend this place.

Excellent for stay buisness/family/friends...Room service and staff are very helpful &polite. @asmina sardar... thanks for giving good room service with patience. @shafiur rehaman... bhai... thank you for your helping in room extension in last minute changes... Thanks alot. Nag Andhra

We visited this property on March this year for a one night stay at this hotel.Its located in Salt Lake sector 5 in kolkata,in the heart of the city.But the rooms are very small and messy and the room service was also very very slow.Not at all a place where you want to spend your money.Avoid coming here and go for ibis or lemon tree instead.

Very Comfortable Stay at Hotel Monotel. Special appreciation to Mr. Diptyenjoy Roy who has arranged everything during Holi Holidays; really enjoyed our stay at the Hotel. Loved in ambiance, services, behavior of the hotel staff. Excellent Stay

This one is our first choice for hotel option, In Bidhannagar Kolkata, due to the best co-operation of each and every team member of hotel. The room and the hotel atmosphere is also very good. Specially the FOM Dip Roy is very co-operative with Guest.

Great location. 20 minutes from the airport. Nice neighborhood. Easy access to Park Street. Clean and well maintained. Very helpful staff and great service by Soumita! Will definitely come back again!

Terrible would be a good adjective to define the service. The front office staff have kept true to the city spirit of being rude and uncouth. Have stayed across Luxury hotels to Budgets across continents. But this hotel front office staff had trumped hospitality sector. Guys like Diptenjoy Roy requires training( the guy says in a rude and arrogant way " customers are wrong, most times") Funnily, there's IIHM hospitality Institute in adjoining building. Seriously management has good scope of improvement in training. However few staff in there restaurant, in-room dining were good. Overall rooms are okay. The beds was good and comfortable. Location is very good in Saltlake. Housekeeping has scope of improvement. The AC ducts needs good scrubbing, will just improve the cooling effectiveness. Food was good. Hence with the few good exceptions I have given 1 star.