薩萊納美吟溫德姆飯店(Smoky Hill Inn and Suites)

Very friendly and really just bugged you íf they absolutely had to

It was fine. Its an old property and it feels like it (feels dingy). They are renovating so perhaps that will help. No grassy areas for dogs so keep that in mind if you're traveling with pets.

Generally okay. Cleanliness of common areas was lacking. Many holes in ceilings and damaged walls. Sour milk at breakfast.

They were remodeling but I was not informed. We checked in late and our room has that popcorn ceiling all over so Bob went and vacuumed it up. I coughed all night and in the morning it was just as bad. I think i had an allergic reaction to the dust.

The young lady that worked the evening shift was absolutely amazing. She was so friendly. I think her name was Seri.

After 1400 reviews and a 8 /10 rating, I now question any hotel recommendations by *******. This place was a dump! Never been to a inside hotel rated this high that had no elevator. DO NOT STAY HERE!!

It was great until early the morning of my departure, when they started very loud construction outside on the siding.

Clean and no odors in room. Generally shabby condition overall. Were told that they are going to gut and remodel this fall.

We reserved two rooms that were pet friendly. After check in were told cats are not allowed. They asked us to stay somewhere else. It was 11:32 PM. Manager refused to give some form of refund documents. I argued until he did. I still have not received my refund. During this whole interaction he kept blaming the young woman working there. He was very awful to her. Very unprofessional! It was not her fault in my opinion. They shouldn’t advertise it’s pet friendly if it’s only dog friendly. Or at least have a sign that’s in clear view so we didn’t finish the check in process.