利物浦格蕾絲貝斯特韋斯特優質套房飯店(Best Western Plus Liverpool-Syracuse Inn Suites)

생각보다 시설이 더러워서 좀 실망스러웠어요. 다른 베스트 웨스턴에서 묵었을 때 좋은 기억을 가지고 있어서 예약을 했는데,,, 실망했어요. 하지만 화장실 외에 침실은 청결하고 관리를 잘 해놓긴 했어요. 기대를 많이 안하시면 괜찮은 숙소임에 틀림없습니다.

J’aurais aimé avoir du bacon pour déjeuner tous les jours et non seulement le dimanche, j’aurais aimé qu’il ai des serviettes de disponible à la piscine. Les personnels a été extraordinaire. La chambre était très confortable. Très bon rapport qualité prix. Je recommande

Le bain était sale, les miroirs aussi et de la poussière sur les meubles. Pour le reste c’était correct mais niveau propreté, ça laisse à désirer.

There was no hot water and no wifi in the hotel. The room was dirty. There were food particles and hair all over the floor when we checked in.

We had no hot water most of our stay. Ppl we went with had to wait hours to get into a room because they werent clean. Got to the room it was dorty pee everywhere. Things hanging off walls. Nothing worked right. Pool ceiling has mold. Bathroom ceiling in room falling in. Water was leaking into room from window. Had no pillow and blankets. Couldnt talk to a manager. They wouldnt respond. Just horrible. Stay away.

We were 2hrs early for check in but it was going to cost $10/hr to check in early. We were going to drop off bags and head back out. I could see if the room wasn’t ready or if we were going to use something but I’ve never encountered that before. If the room was ready, why not. Then we were placed in the middle of a high school group. I was travelling with my child. They were up very late. When I called the desk, it should have been monitored but it wasn’t. The staff were friendly just two pieces that made the stay less enjoyable.

Beds comfortable and breakfast was decent everything else not so good, check-in was not told where anything was as far as parking near room or elevator had to ask for wifi code, pool had no towels, shower hot water didnt stay hot long enough to enjoy shower, room was not cleaned properly had open candy around used juice bottles near bed, did not receive housekeeping none of the of the days there. Hotel can use some updates. I would not recommend!

It was a nice stay but very disappointed that we couldn’t use their pool and spa for 2 days due to roof issues

Bathroom was not clean, desk area was not cleaned, there were spills on desk, very visible and not cleaned. Heater in room was extremely noisy, didn't sleep all night due to the noise of it and there was NO hot water in the morning when we showered. Luke warm at best. Had to consistently request towels for the pool, things were not kept stocked.