Candlewood Suites ST. Louis - ST. Charles

Not real impressed with suite 123. Found toilet paper holder partially hanging from wall, bathroom sink and shower drains plugged up/very slow draining, light limiting shades on window do not fully cover window and afford you little to no privacy. Kitchen cabinet doors crooked and room smelled like mold. Ceiling above suite creaked loudly every time guest upstairs walked around. Didn't sleep well due to this and ended up leaving at 4:45 am.

Never gave a bad review like this before. Room was unclean, dirty towels left in bathroom; no clean ones left. Sketchy guests, or visitors, or whatever they were. This place cant decide if its a hotel or a Section 8 housing. Until it does, IT SHOULD BE REMOVED FROM *******.

The hotel is undergoing major renovations which isn’t mentioned in the description. I booked a room with 2 beds. I got a call saying they only had 1 room left and it only had 1 bed. They would comp it if we still wanted it. We made it work. But I’m not that picky about my hotels. Others may have issue with an incomplete room. Staff was very friendly. Did what they could to make the room work for us.

Luckily we were only there for one night. The property is run down. I know that the are in the process of renovating but they could at least keep it clean if they are going to stay open during construction. The carpet needs to be vacuumed. Especially the hallway and stairs. Siding needs to be power washed. Window screen have large holes in them. Mirrors in room were dirty. Toilet lid had a burn mark on it. Tv was not facing bed and is too low to watch from the bed. Hallway smelled like animals. Staff was friendly enough and bedding looked clean which is all that truly mattered for one night. Hopefully the property is updated soon.

Check in was at 3pm and we were not able to get into our room until 5pm because it wasn’t clean yet… when we had a concert to go to and we’re from out of state. I waited around and around and around with nothing to do because I expected to get into my hotel room and then be able to get ready for the concert….

Loved the 2 bedroom suite, something hard to find. The room wasn't as clean as it should have been (last occupant's coffee still in the coffee maker, nuts in the sofabed). Nothing we couldn't fix on our own. Staff was great!(Summer, and I didn't catch the others' names). Our family of six enjoyed our stay and would come back!

Front desk lady was very friendly. Hotel is just really old & run down. In desperate need of a remodel. Ok as far as our room being clean. But hallway, stairs, and exterior were a mess. I wouldn’t stay here again until a remodel is completed.

Nice place, nice staff, nice area with all the amenities in walking distance. PET FRIENDLY!!!!!!!!!!!!’nnnn

We did not have any towels in the room. The bathroom floor was covered with water that was running over the toilet tank. Too many problems to give the room a score that is acceptable!