溫德姆聖查爾斯戴斯飯店

The hotel room was great nice and clean, the staff were very helpful and kind. The room was nice and warm exactly what was needed on a cold day. The room was large and spacious. I would stay here again if in the area.

La habitación no refleja lo mostrado en las fotografías, no corresponden a la publicidad. Me asignaron planta baja y en pasillo se mostraba sucio, se sentía a la arenilla en los pies, reporté el portarrollos del papel higiénico y no lo fueron a reparar así como la cafetera que no funcionaba además de sucia

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it. Claims ******* charged me when it clearly said days Inn st. Charles in St. Charles , ill Twice. I had to make a claim with my bank instead of owning responsibility. I only stayed 1 day because of it! Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

nice location, rooms were clean, staff was helpful and friendly.

Room smelled like they were cooking food and it burned and sheets and mattresses smelled like rotted food