住宿方回覆: 感謝您的反饋,我們很遺憾聽到您的入住體驗未能達到您的期望 🙏。我們理解安全性對攜帶小童的家庭來説至關重要,我們始終致力於確保酒店內部環境的安全與舒適。關於設施部分,我們會持續改進和升級,為每一位客人提供更優質的住宿體驗。非常感謝您的寶貴意見,希望未來有機會能為您帶來更好的入住感受。💙 Your happiness is our goal! 希望未來還能再次歡迎您!😊✨
訪客用戶
豪華房
入住於 2025 年 1 月
夫妻/情侶出遊
9 則評論
3.0/5
發布於 2025 年 1 月 6 日
CP值高,只有這個優點
住宿方回覆: Thank you for your honest feedback. We sincerely apologize for the issues you experienced with cleanliness and the dim lighting. We appreciate you mentioning our breakfast and affordable price, and we’re glad you found the overall value acceptable. Your happiness is our goal, and we will address these concerns immediately to ensure a more comfortable stay next time. Thank you again for sharing your thoughts, and we hope to have the chance to serve you better in the future.
我們全家住在Satit Grand View Hotel,真的很喜歡這裏。前台有一個小孩區,孩子們可以在那兒玩耍,家長們可以輕鬆地聊天或玩手機。酒店提供24小時的歡迎飲品,有咖啡、飲用水和小吃,真是貼心。免費的早餐也很適合孩子,有麥片、吐司、各種果醬和煎蛋,孩子們吃得很開心。酒店的地理位置也很好,非常靠近蓮花超市(Lotus)。非常推薦給有孩子的家庭!
住宿方回覆: Thank you for your wonderful review! We’re thrilled you enjoyed your stay and look forward to welcoming you back soon.
住宿方回覆: Thank you for your feedback. We're glad you appreciated our convenient location and affordable pricing. We're currently updating our facilities and reviewing guest amenities to enhance your experience. We appreciate your suggestions and hope to welcome you back soon for an even better stay.
住宿方回覆: Thank you for your detailed feedback! We’re happy to hear that you enjoyed our convenient location, tasty breakfast, and the warm service from our front desk team. We apologize for the issues with cleanliness and the bathroom facilities. Your feedback is valuable, and we’ll address these areas to enhance our guests’ experience. We hope to welcome you again for an improved stay. Your happiness is our goal!
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匿名用戶
豪華房
入住於 2024 年 11 月
獨自出遊
1 則評論
3.7/5
發布於 2024 年 11 月 30 日
樓下就是酒吧,很吵,酒店隔音也比較差,樓道里有人講話,房間可以聽的特別清楚,房間窗户壞了鎖不上。
住宿方回覆: Thank you for your kind review! 😊 We’re happy to hear that you found our hotel convenient and appreciated the cleanliness and free parking we offer. Your comfort and convenience are always our priority.We look forward to welcoming you back for another pleasant stay. If there’s anything we can do to enhance your experience, please feel free to let us know!