薩克拉門託行政套房飯店(Executive Inn & Suites Sacramento)

Check in was at 3pm. We got there closer to four and checked in but weren’t able to get into our room for 30 or so minutes cause it was still being cleaned. When we got into our room the room was gross and we never felt comfortable. The bedding was clearly not washed. Crumbs and what looked to be ********** was in the bed. The tub was gross. The bathroom fan was halfway hanging out of the ceiling and didn’t work. The floor was sticky and we found food on the floor. If it wasn’t absolutely necessary for us to have a room that night we wouldn’t have stayed.

The young man that checked me in was nice but spoke very quiet, hard to communicate through the glass. Property is surrounded by homelessness, air conditioner produced a putrid odor (couldn’t use it,) bedding was old and had black curly hairs stuck in the blanket, shower drain was full of gunk so it didn’t drain, person above my room made noise all night, and TV didn’t turn on. Don’t stay here!

our tv didn’t work so we had to change rooms. We are using plastic cups for coffee because there is no coffee cups. We have been summoned to the office to fix all the problems when I feel they should be coming to the room like bring new key, bring coffee cups, bring the wi-fi password - nope all their response was you have to come to the office for that

The area is full of homeless people and Tents. The staff was extremely rude and unhelpful. Couldn't even get another towel when I asked for it. The dresser had a broken drawer, the mini fridge didn't work, and there was an ice bucket with no ice machine. Overall just a bad experience.

The late night registration person did not check my ID or credit card and just gave me the hotel key. I got to my room and the lock was broken on the door. I asked the front desk person for another room because I was traveling by myself and he could care less. Someone tried to get into my room during the night so it was a sleepless night. The fire alarm was also missing from the room and was just wires hanging down. The bedding had cigarette holes and just smelled. Housekeeping doesn't good job for what they have to work with. My room overlooked a street with homeless and you could hear them all night.

There is an entire homeless encampment directly outside this facility. The room was dirty and I felt so unsafe I left after one night. I didn’t even want to touch anything. My bag stayed packed and luckily I had a pillow, yoga mat and a blanket in my car which I placed on top of the bed to sleep on. I was attending the Aftershock Festival and left after 1 day. I wasted so much money coming to this place. The pictures are very old and do not represent this place accurate. It is absolute false advertising and should be reported. I will be sure to let everyone I know who is going to Sacramento NOT to even think about staying at this broke down dirty place.

I had to unexpectedly find a place while in Sacramento. So happy that I found a reasonable place that was affordable and clean… it was a pleasant stay and such a breeze to check in! The place was pretty huge.

Our “none smoking” room was smoked in as there were cigarette burns on the side of the bed and there was also blood stains on the sheets. We did not stay and they refused to give us a refund! We ended up driving back home.

Non smoking room but the smell is terrible.Needs renovation. The wall is too thin and you can hear noises especially footsteps from upstairs.