拉伊萬豪萬怡飯店

Great location convenient to restaurants,shopping and family.

We’ve stayed here multiple times as it’s an easy stop along our “road trip” adventures. It’s always clean. The staff is always friendly. What we’ve mentioned before is that it would be nice if there were, at minimum, complimentary morning coffee/tea/water. This is the only hotel we stay at that doesn’t offer that “perk”— all of the other hotels we’ve stayed at in recent years offer that service and, actually, this is the only one that doesn’t included a complimentary continental breakfast.

The website started that there is a pool. - Not true, it was removed to put in a small gym. Breakfast (or any meal or snack) is not included in the over $300.00 room price.. You only get the room for that price. I was thoroughly disappointed and will now stay at another Marriott hotel. I will say that the wonderful, hardworking ladies in housekeeping did a beautiful job cleaning the room! It was impeccable .

The property was recently renovated and very nicely designed. The staff we interacted with was very friendly and helpful from the front desk agent who checked us in to the housekeeper who kindly gave me a couple extra teabags and the housekeeping supervisor who greeted me warmly when I passed her in the hallway. I liked that the hotel is right across from the freeway entrance and it only took us about 12 minutes to get to the HPN airport (early AM on a Saturday, they said allow 20-30 minutes other times). It was also nice to have free parking on site, which wasn't available at several other local hotels we considered. Hotels are very expensive in the NorthEast compared to other parts of the country. but this property was competitively priced, clean and comfortable so it was a good value.

The heater was not working in my room. It was 64F and cold. They should have transferred me to another room after I complained to the front desk. The front desk said that I should have asked for a transfer.