☆☆☆☆ Terrible Experience – Double Charged and Ignored
I prepaid my booking online, but the hotel charged me again when I checked in, even though my confirmation clearly showed only the city tax was due. When I tried to resolve the issue, I called and emailed many times, but the hotel never responded. In fact, they even hung up the phone on me.
Very unprofessional, dishonest, and disappointing service. I strongly advise avoiding this hotel.