魯德羅布爾麗笙飯店的評論

住宿方回覆: Reply from the property：Dear Valued Guest, Thank you for super fantastic ratings and words of appreciation. Look forward to seeing you at the Radisson Blu, Rudrapur. Thanks & Regards Pankaj Mehra

住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your experience with us! We’re pleased to hear that you enjoyed the hospitality of our staff, the excellent buffet, and the comfort of your room. It’s also great to know that you made use of our gym facilities and found them very good. Your kind words are truly appreciated, and we look forward to welcoming you back to Radisson Blu Hotel Rudrapur for another enjoyable stay. Warm regards, Rohit Bisht Radisson Blu Hotel Rudrapur

住宿方回覆: 尊敬的客人， 我們很高興看到您的積極評價，並感謝您給我們機會為您服務。我們的團隊非常努力，確保每次住宿都令人難忘，我很高興您度過了愉快的時光。我們致力於為客人提供最好的服務，我很高興得知您喜歡我們的服務。很高興您與我們在一起，我們希望將來歡迎您回來。溫暖的問候，

住宿方回覆: 尊敬的賓客， 非常感謝您抽出寶貴時間對您最近入住我們酒店的情況發表反饋。很高興您度過了舒適且愉快的住宿體驗。感謝您如此強烈推薦我們的酒店。我們期待您的再次光臨，並讓我們在未來隨時為您提供同樣豐富的體驗。親切的問候， 潘卡傑·梅赫拉

住宿方回覆: 尊敬的賓客， 感謝您選擇入住魯德拉普爾麗笙酒店...我們始終致力於讓賓客滿意。我們很高興為您服務，並期待很快再次歡迎您光臨我們的酒店。感謝和問候 潘卡傑·梅赫拉

住宿方回覆: 尊敬的客人， 得知您在餐廳有不愉快的經歷，我們深感抱歉。對於由此造成的任何不便或不適，我們深表歉意。我們已與廚師交談並正在採取措施進行改進。感謝您的寶貴反饋，這將幫助我們做出更好的改變。期待再次在魯德拉普爾麗笙酒店歡迎您和您的家人。再次感謝您的反饋以及選擇魯德拉普爾麗笙酒店。最好的問候， 潘卡傑·梅赫拉

住宿方回覆: Dear Mr. Dushyant, Thank you so much for taking the time to give feedback about your experience. We completely understand your concern and we are sorry for your experience, however, this wasn’t from our server room, delay is caused by the third-party service provider. However, despite everything we are still here to make things right for you. We understand how frustrating it can be to wait for something and then have your expectations not met, which is why we reached out to you to fix things. We are pleased to offer you a complimentary upgrade on your next visit and 15% discount on other hotel facilities. Look forward to welcoming you at Radisson Blu, Rudrapur. Thanks again for letting us know. Regards Pankaj Mehra

住宿方回覆: 尊敬的客人， 感謝您的評論和反饋，我們非常感謝您的惠顧。魯德拉普爾麗笙酒店期待您的光臨。

住宿方回覆: Dear Mr. Suri, Thank you for taking the time to share your wonderful feedback. We’re truly delighted to know that your 45-day official stay with us was a comfortable and memorable one. It's heartening to hear that our team, especially Mr. Ranjeet from Housekeeping and Mr. Yash from F&B, went above and beyond to ensure your needs were met. Your kind words will surely be shared with them and the rest of our team. We deeply appreciate your recognition and look forward to welcoming you back soon at Radisson Blu Rudrapur. Warm regards, Rohit Bisht Radisson Blu Rudrapur

住宿方回覆: Dear Mr. Sandeep, Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the discomfort and inconvenience caused during your stay on 16th June 2025. We are extremely disappointed to learn about the condition of the extra bed provided and, more importantly, the unacceptable attitude and lack of support you experienced from our Duty Manager during check-out. This is far from the standard of courtesy, professionalism, and guest care we uphold at Radisson Blu. Please be assured that we are investigating this matter with utmost seriousness. Immediate corrective action is being taken regarding both the quality of the extra bed and the behaviour of the staff member involved. Such conduct is not tolerated, and appropriate measures will follow. Your experience is not reflective of the service we aim to provide, and we deeply regret that we failed to ensure your comfort and satisfaction. We understand your frustration and sincerely apologize for the way this situation was handled. Should you wish to discuss this matter further, please do not hesitate to reach out to us directly. We truly hope you will allow us the opportunity to restore your faith in our hospitality during a future visit. Warm regards, Rohit Bisht Radisson Blu Rudrapur