羅伊登海濱村莊飯店

We stayed in lodge 2 and had a very pleasant stay for 2 nights. The place was nice and clean and was well equipped. The hot tub was a lovely constant warm temperature. Although the Wifi is very temperamental, we did manage to send Whatsapp messages, make video calls. Netflix was an issue and kept stopping half way during the movies as it lost internet connection. Apart from that we have a really lovely relaxing time.

Went here for a few days for my friend’s 21st birthday and just had the best time ever!! we fell in love with our lodge it was so spacious, the decor was really nice and it was very clean too! the kitchen is fully equipped with everything you need and the outside area is lovely. The staff were also very friendly and helpful. Will definitely be back as enjoyed my stay so much and wish we could have stayed longer.

Nice and peaceful hot tub was amazing will definitely go back Marina nice to have a walk around Boat house cafe Had a mocha and tea very nice and really hot Local shop near by and a couple of pubs with in walking distance Train station right outside the village if you don’t drive and easy access to London Very friendly staff in reception And a very pleasant young man in the local Morrisons very helpful he was

A pleasant stay, but... A nice double room for two people, but only one chair, (plenty of room for two), only one one water glass in the en-suite (2 needed), one central light & two bedside lights, but no lighting over the mirror so the room was quite dim, limited sockets for charging phones, very thin curtains which didn't block out the early morning light. Our room was next to the reception area and we were woken both mornings at 5.44am by the sound of a loud vacuum cleaner, which went on for at least 20 minutes. This is despite the hotel having a no-noise policy from 11pm - 6am! We told reception about this after the first occasion, but it still happened again the next morning. I could not get back to sleep. So we got up and went for a lovely walk of 1.75 miles around the marina and lake, arriving at The Boathouse Cafe Bar at 9am when it was due to open, only to be told they were not opening until 10am that day. No apology! So we had to head off on our day's walk with no breakfast. The room was clean and comfortable, and the marina is lovely. The pubs in Roydon village were both great places to visit too.

Upon arriving at the beautiful Roydon Marina, I was initially impressed by the setting and surroundings. However, my experience at the main reception was deeply disappointing and left a lasting negative impression. When I approached the reception to check in, I was completely ignored by the staff, who chose to continue their personal conversation over a cup of tea rather than acknowledge or assist us. It was only after a noticeable delay that they eventually checked us in—an interaction marked by rudeness and a surprisingly hostile attitude. For front-of-house staff, this level of service was frankly shocking and unacceptable. Later in the day, a member of my team returned to the reception to complete the deposit for our accommodation, only to be met again with the same abrupt and discourteous behavior. Roydon Marina is a beautiful location with a lot of potential, but the poor customer service we encountered significantly undermined the experience. I strongly recommend that management invest time and effort into staff training, particularly in customer service, to ensure the standard of service aligns with the quality of the facilities.

This was our second stay in a lodge at the marina. Fabulous area to explore London by train so convenient. The site is very well kept and the staff are extremely helpful. The lodge was well equipped but used little by us as we were out all day. Fabulous bed linen and towels. Pillows soft. Feels home from home. We have booked again onsite for next year