鹿特丹鄰近Mini Mall的飯店

我們在七月中旬在James住了5晚。這是一個不錯的酒店位於市中心,步行即可到達火車站、餐館和景點。我們住的房間大小適中,佈置得很好。作爲包裹的一部分,我們用了一整天的兩輛自行車。7月19日,我們騎着自行車在距離水上巴士20公里的金德迪約克附近兜了一圈。其中一輛自行車從一開始就感覺很慢,但我們把問題歸咎於輪胎充氣不足。不幸的是,這不是問題。當它倒轉時發出了巨大的聲,就像從渡輪上的自行車架子上退下來一樣。我們從渡輪出發時,踏板就自由地行駛。我立即向酒店發送了關於這個問題的電子郵件,但半個多小時沒有聽到任何消息。當地人指着我們走2公里外的一家自行車店。這是荷蘭十多年來經歷的最熱的一天(39攝氏度),我們幾乎要走60公里,所以我們想早點開始。當酒店給我們發郵件時,我們已經在自行車店修理了它。我們根本沒辦法再等一個小時或2個小時才讓酒店送人。機修工對自行車的狀況非常失望,他說酒店應該支付修理費用,如果他們有任何問題,他們可以打電話給他。前台告訴我們他們的自行車供應商可能會還我們修理,但3周後我們還在等。關鍵是:我從酒店拿自行車,而不是他們的供應商。任何合理的酒店都會補償客戶,並自行處理供應商。我不會因爲損失35歐元而感到不安,但這顯示了這家酒店的客戶服務是多麼糟糕。你可以呆在那裏,只要沒有什麼不對勁,它就應該可以。

Ein sehr schönes Hotel. Freundlicher Empfang. Wir haben ein Zimmer in der 12. Etage bekommen was wir so gerne haben wollten. Die Dame am Empfang hat alles möglich gemacht das wir in der 12. Etage das Zimmer bekommen. Wir waren richtig happy und haben uns gefreut. Der Ausblick war klasse. Immer wieder gerne das Art Hotel.❤️

Hotel is nice in the City center about five minutes walk from the busy streets and 10 minutes from the train station. Room was pretty outdated, it was clean but could do with a modern upgrade. Only one wall outlet in the room. Bathroom was clean but when you showered there is water everywhere. Also the rooms were very noisy, you could hear other guests and as we were in the weekend these guest were very loud throughout part of the night. Also the noise from outside was quite loud although we were put on a high floor you could hear traffic. Breakfast was good, enough choice and you could get a fresh made scrambled or fried egg. Coffee was good too (very important in the morning). I found the staff very friendly and helpfull. Parking right below the hotel is great.

The location of the hotel is great, walking distance to many sights and shops as well as the metro and tram if you want to travel further away. The rooms facing the canal have a nice view but it's a shame the windows are small. There is a good car park next door to the hotel but hotel guests get no discount for parking there (24 Euros per night). Rooms are on the small side but fine for a couple of nights. They include a safe, which is nice to have. The hotel is not cheap, though. Around 200 Euros per night (without breakfast or parking) for a basic hotel chain like Ibis is quite steep. For that money, the hotel should at least make sure the curtains are not full of holes! They don't seem to have family rooms either, so families have to pay for two rooms per night.

在沒有檢查TA的情況下匆忙預訂了這家酒店-大錯誤。在辦理入住手續時,工作人員(是唯一積極的)給了我一些耳塞!在這一點上,我考慮步行去另一家酒店(本應這樣做)。這裏你睡不着覺街上的耳塞噪音幾乎可以忍受(附近俱樂部的軟砰砰聲),但是內部的薄薄的牆意味着你可以大聲聽到其他居民的聲音我睡得很沉,4點就被吵醒了:45歲(終於睡到1歲)現在這似乎不是聚會上大聲喧譁的人,只是說話的聲音比較大的人設法用耳塞把我吵醒了!WiFi/電視等都很好,沒有空調那麼熱,但另一件事是我在睡覺前閱讀了這些評論。爲了明確我什麼也沒看到但爲了減輕我睡在被子上方的一件長袖T恤。我的腳踝確實咬了一口,但可能是其他地方發生的。這個地方只適合人們在一個大晚上外出被打碎,在牀上昏倒,離開,因爲它在一個很好的位置。任何人都會注意到上面所說的很難享受一個沒有睡眠的大城市。

Great stay - my first time staying in a hostel and I really enjoyed the experience. Everything is very modern and convenient. The location is great and walking distance from lots of tourist attractions and yummy food spots. The hostel is situated in a very vibrant community area, so it can get quite noisy but once you’re inside your hub you don’t hear anything! The hubs themselves are cute and the bed is super spacious - you get the option of a bottom or top hub, I recommend a top hub if you want to feel slightly more comfortable. The hubs have Bluetooth speakers, an app to control lighting and to speak to the host for any issues. My hub was clean but not as clean as I thought it would be, there were some marks on the side, random hairs and the air-con vent was very very dusty. Apart from that, everything else was perfect. You have a wristband that allows you to charge things to your hub, lock up your belongings and open your hub door which I thought was very handy! I really enjoyed my stay and it was a great first hostel experience, would definitely stay with CityHub again as it was a bargain!

I honestly don't know how come this hotel has 4 stars. The standard is significantly lower than other 4-star hotels in the Netherlands. The room was dirty and you could see dead insects smashed on the bathroom walls and the window. The AC didn't work so we barely slept. The location is not the most convenient, so I would expect they would compensate with the higher quality considering the price but it wasn't the case. The breakfast was ok. I wouldn't go there again. I think the rating of 4 stars is a scam in this case.

我丈夫和我最近騎自行車去荷蘭,在鹿特丹的萬豪酒店住了一晚。我們只希望旅途中的每個酒店都像這樣好。前台工作人員非常友好和樂於助人他們有一個特別的地方來鎖我們的自行車,幫助我們做到這一點,花時間和我們一起審查城市的地圖,決定該做什麼和去哪裏,並給我們發送了更多的信息。酒店位於一個很棒的中心位置,對面是火車站,步行即可到達許多景點。房間大小適中,完全現代(浴室很棒),非常安靜,涼爽(很暖和,我們需要空調),互聯網運行得很好。早餐在一個漂亮的房間裏供應,可以看到車站/城市的美景;友好的工作人員,熱的食物是煮的,自助餐充滿了你可能想要的任何物品。我們很抱歉,我們只住了一晚。

我不知道之前是否留下過負面評論,但對於入住酒店而不是鹿特丹酒店,我真的很失望。酒店的概念真的是一個很棒的想法,但它似乎真的需要更新和更好的維護。積極:對於酒店來說,這是一個有趣的概念,離火車站很近,牀很舒服。食物很好(如果/什麼時候到達)。缺點:酒店似乎需要油漆工作,一些共享空間配件需要更新(電梯電梯上的破碎窗戶和玻璃)。雖然有一些不錯的員工,但似乎沒有人知道發生了什麼,特別是早餐。早餐直到8點才供應,甚至直接下去,它花了40分鐘的時間才吃到一個奶昔碗和一個羊角麪包,當你已經遲到了早餐的時候,這真的是不理想的。不幸的是,我的茶也得到了過時的UHT牛奶。有一天,我的早餐訂單被遺忘了,只有4張桌子。房間隔音效果不太好,所以我可以聽到接待處和走廊裏的人在週五晚上大聲唱歌。再一次,他們真的可以用新鮮的油漆和標記和配件更新。我印象中酒店人手不足,因爲只有一名工作人員可以在7.45am退房,當一位客人想退房,另一位試圖吃早早餐時,這是一個挑戰(前一天工作人員之間沒有溝通)。總而言之,雖然這個地方有承諾和照片很好,但我會建議不要住在這裏,直到他們更新和升級酒店並改善人員配置。對不起酒店不是酒店,希望以後可以改進。

This hotel has a nice cosy entrance and the personel is very friendly. The room we stayed in at the third level was clean and spacy, and has a window that can be opened. There 's a mini fridge that cooled our stuff perfectly. There ś a table where you can sit at, and eat and drink. There 's also a waterkettle and coffee and teabags. A nice drawing on the wall above the beds. The beds are comfortable. The bathroom is large, too. It has a glass sliding door and a shower with thermostat valve. There is a parking beneath the hotel ($), and you can also park your car for free close in front of the hotel. We had a perfect stay for 2 nights and we love to come back sometime again. The villagecentre is about a 20 minutes walk from the hotel. There is a waterferry (for bikes and people only) that cruises every 15 minutes on the Merwede river to Dordrecht.