We went in for coffee, but instead decided to have a soup & sandwich lunch. The welcome we received at reception desk was non existent. We were merely told to go through the door opposite. We ordered coffee, which was delivered promptly, together with a menu. We both ordered soup & toasted sandwich. The soup was tasty but lukewarm at best. The ham sandwich was on cold white “toasted” bread - hardly browned at all & our suspicion was that it was a leftover from breakfast. The form of presentation was lacking any delicacy & was frankly quite co**** in appearance. We were not asked a single question as to whether or not we had enjoyed our meal. We mentioned the lack of music & were told the boss did not approve. The ambience was as cold as the temperature in the room & as cold as our initial welcome at reception. Quite simply, the whole event was a total letdown & an extremely poor advert for Scottish hospitality. We shall never return.
翻譯