希爾頓歡朋飯店-底特律羅斯維爾(Hampton Inn Detroit/Roseville)

The rooms and the property were not properly clean. Breakfast was below average. The breakfast gentleman was not helpful or courteous at all. He would be on his phone and give a look like not to be bothered. 2/11/24, 8:45 AM he said no syrup for French toast. Garbage food and !!!! The front staffs were beyond amazing. Very nice and helpful all the time. I checked in on 2/8/24 at 1PM, the front person was beyond amazing. Ms. Shelly on the front desk was amazing as well.

The front desk was very nice and professional, but, the tv DID NOT work and after several failed attempts by the front desk to reboot it I just gave up and called it a night. It’s not the supervisor’s fault, but, for $150 I expect a tv to work and not to have to switch rooms. I had already unloaded 15 boxes into the room for a convention I’m attending. I’m not interested in being inconvenienced by having to move to a whole other room, repack my belongings etc. it’s not just an overnight bag, it’s two of us with a couple dozen boxes of merchandise. The facility was clean and the staff friendly, otherwise.

Very nice hotel with comfortable room. Several concerns: the elevator is a long walk away (important for disabled guests like my husband); the bathroom faucet was difficult to shut off; and I spotted a hotel worker (front desk staff) using a handicapped parking spot (no tag, no apparent handicap). this last was disconcerting, as there were only four handicapped parking spots to begin with. Overall a good place to stay.

Excellent customer service..soon as we walked in the door we received a friendly greeting. Very clean rooms. Staff was always cleaning different areas

Your hotel could use a little TLC. Things like the back entry door doesn’t securely lock, the toilet paper holder in our room was not even screwed to the wall. Your free continental breakfast was disappointing, no pastries and the oa**eal was runny as soup. Staff was very friendly and assisted use when we complained about our loud and noisy neighbors at 1:00 in the morning. You should implement a quite hour, similar to a camp ground. 3 out of 4 nights we had issues with loud and rude neighbors.

We were in town for a school competition. The location was close to the venue, with plenty of stores nearby for last-minute wants/needs. The staff was friendly and patient with our pre-teens while they purchased snacks from the lobby store.

I have visited this location twice now. Both times I’ve felt safe and welcomed. Thank you to the staff for always being positive and polite. Beds are comfortable and rooms are clean. Breakfast in the morning is always good, waffle flavors are delicious.

Likes:quiet, spacious room and shower. The room could have been cleaner. The heating/ac unit was dirty. Need to update the iron. Overall I would recommend staying there.

Room was nice. Breakfast was good and stocked well. Staff was very friendly. Only downside was when i moved the bed to look for something i noticed crumbs and trash all behind the bed on the box spring which was gross