The first thing i must say is that the staff were lovely. Check-in wasn't brilliant - my record didn't show breakfast paid for and we'd been given twin beds instead of a double. That was speedily sorted out, with a lovely lady fixing beds together and changing our bedding within minutes.
It was disappointing that the shower had no pressure- my husband lathered up and couldn't get enough of a trickle to wash it off! We ended up having baths, not eco-friendly or what we like.
The biggest beef was that, because they had a private event on at the hotel on Saturday, they were totally overwhelmed and had to stop taking food orders from residents. After a long day out we just wanted to eat-in and relax but this wasn't possible unless we were prepared for a long wait for them to open the kitchen to us. Luckily we found a fantastic pub in the nearby village, but we hadn't wanted to drive again and i think its unacceptable that residents get such low priority when there is an event on. Forward planning should have avoided that situation.
翻譯