I don't typically write reviews, however, I believe when a company go above and beyond, they should be recognised. I stayed here with my 2-year-old and my husband for a visit to Peppa Pig World from the 3rd to the 4th of September for her birthday. When going on to Peppa Pigs world website and looking at their deals on 2-day breaks which come with hotels you will soon realise the cost to do it through them is very expensive when you see the hotels on offer. Some our miles away from the park and aren't good hotels to stay at with young children. I decided to do it all myself using their 30% discount if you were to purchase 2-day tickets through them and then pay the hotel directly. Mortimer Arms is amazing they are on the site of Peppa Pig World just at the entrance to the park. It is so close you could leave your car in the car park and walk there. I was unfortunate to have issues that may have stopped us from being able to take our daughter for 2 days however they were so accommodating that they helped me make it work so it was still possible to give my daughter the birthday I so desperately wanted to give her. This is what has made me write the reviews as so many hotels nowadays just think about bottom lines and how to make the most money out of customers whereas The Mortimer thinks about the customer and how they can make them happy which in the long run can make far more money for them due to their fantastic and kind nature. We stayed in room 10 which is perfect for those coming with a child or two children and one baby for example. This is due to having a small living room with a pull-out bed and the space big enough in the bedroom to have a cot or possibly a blow-up single mattress for another child. They had a cot ready for us in the room when we got there, and the room was spotless. Yes, it was hot that night due to the weather being 25 degrees however there were 2 large fans in the room and we kept the windows open until we went to sleep which we weren’t bothered by as the hotel can't control the heat but they can make sure they give us everything we need to keep cool which they did without us asking. It had tea and coffee-making facilities and two TVs with Freeview. the bathroom was spotless and came with a lovely walk-in shower lovely shower gel etc. Check-out was a 11 a.m. which was perfect as the park opens at 10 a.m.. breakfast was available until 9:30 a.m. and was also lovely. My husband and I had full English which may I add Their scrambled eggs are amazing and my daughter had scrambled eggs and baked beans plus yoghurts, fruit, toast and pastries and she also had an option for cereal too if we wanted it plus fresh juice jugs. I gave them a cupcake in the morning and asked if they wouldn't mind putting 2 candies in it so we could sing her happy birthday which they were happy too. The lovely waitress then sat down to talk to her and even offered to help feed her as my daughter does like that sometimes offering us the chance to eat
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