Bad check in instructions. Phone number on booking is for someone who said they dont manage the property. We then got a random call on how to check in an hour later. Room had ABSOLUTELY NO hot water. AC/Heater in the room doesnt work. Contacted the property and they "sent" someone to fix. They then said the person wasnt an expert and couldnt fix it. Bed is EXTREMELY uncomfortable. Would never recommend this to anyone and seriously think that ******* needs to remove this property from their site. Property manager admitted to us on Whatsapp they knew about these issues and refused to give us a full refund. We only stayed another night since they said were sending someone to fix the issue but didnt. Still fighting ******* to get refunded for this horrid experience. STAY AWAY FROM HERE.
翻譯
訪客用戶
2023 年 2 月 23 日
ASSOLUTAMENTE DA EVITARE!. Professionalità zero. Numeri di telefono farlocchi siamo arrivati in struttura e non c’era nessuno, siamo dovuti andare altrove a dormire. Una persona del palazzo che abbiamo incontrato ci ha detto che non è la prima volta che succede a volte gli ospiti aspettano ore poi con calma si presenta qualcuno 😂Cambiate lavoro se non avete voglia di gestire un b&b.