mariela
2023 年 4 月 7 日
The property is not what it shows in the pictures. The hotel is tiny, everything about it is small. The person who helped us had no initiative, no customer service skills, no knowledge. All of the people in the front desk were mainly lacking that. They don’t take American Express, something they never mentioned before. I provided this card when I checked in, they took the card and put it “on file” but when I checked out and attempted to pay, it wasn’t working. The front desk called his manager and was told they don’t take Amex. This is irresponsible, what if someone doesn’t count on another payment method?!!
There are NO amenities in this place. It’s not a HOTEL it is like a Hostal pretty much. The ONLY good thing is that it’s close to the Vatican. I wouldn’t come back nor recommend this place.
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