羅馬納沃納宮飯店(Palazzo Navona Hotel Rome)

방이불을켜도어둡고..샤워실이오픈형이라 쑥스러운커플은 어려운곳 하지만위치적이면에서는 최고 데스크직원의서비스는 평범함;

I cannot recommend this hotel enough! I visited with my 14-year old daughter last month, with 5 nights in Rome at the beginning and 2 nights at the end. Based on reviews, price, and location, I booked this hotel -- we could not have been happier. Our room was spotless during both of our stays, as were the common areas, restaurant, etc. The hotel is perfectly located -- right in the middle of the historic center and walkable to everything -- Trevi Fountain, Spanish Steps, Pantheon all a 5-10 minute walk. Whenever we needed a taxi (e.g. early morning tours that were a 25 min walk away), the front desk staff (Lyuba, Davide, Iustin) were helpful and the taxi was never more than a 4 minute wait (more about staff below). The hotel is on a road with restaurants, a few small supermarkets, a wonderful local pasticceria, and a 4-5 minute walk from Piazza Navona -- a beautiful, huge piazza with stunning fountains, surrounded by endless restaurants and bars. There's a pharmacy right off the piazza if you need anything -- I used it to get COVID tested to be able to fly home. It was fast, easy, and reliable. The hotel breakfasts were fantastic - typical European breakfast with meats + cheeses, yogurts / cereals / berries, all kinds of coffee drinks, breads / rolls / croissants, warm foods (e.g. quiche, sauteed spinach, eggs, etc.), and endless baked goods. The staff wore masks at all times, and most guests wore masks while up and about at the buffet, taking them off while seated. The tables were set beautifully and the entire area was spotless -- it was easy to see how hard the dining room staff worked. The rooms were great -- extremely comfortable beds, terrific linens, wonderful shower, all modern and new. Be aware, even with the window closed and on a higher floor, on the front side of the hotel the street below is busy and there's a restaurant / bar with outdoor seating in front of the hotel -- if you're a light sleeper, you'll hear sounds (people + traffic) late into the night. My daughter didn't notice at all -- I heard it all night. Our room during the beginning of our stay was on the rear of the buidling, opening into a small courtyard -- it was lovely, quiet, airy, and had a wonderful balcony (4th Floor). If you can get one of those rooms, I highly recommend it. The front desk staff: ABSOLUTELY PHENOMENAL. As a mom traveling alone with a young teenage daughter during COVID and the instability in eastern Europe, I had concerns before traveling. Lyuba, Davide, and Iustin were attentive, helpful, accommodating, and informative. Whether it was checking us in early when we first arrived from the airport, arranging taxis, storing our luggage while we traveled to Florence, or helping figure out COVID testing to return home, they were on point, efficient, and kind. The afternoon before our flight home, I realized that the Rome Marathon was scheduled for the following day. They helped me trouble shoot while I was out with my daughter, trying to be present with her while simultaneously communicating with them via WhatsApp to figure out how to get to the airport the next morning. Requesting a taxi 1/2 hour before heading to the airport would have been disasterous, as they were closing all the roads, and no taxis would have been available. The staff arranged a private driver (worth the cost) and were in close contact with him and his dispatcher to make sure we were all apprised of which roads were closed. My daughter and I did have to walk 10 minutes to the river with our suitcases and cross to the other side, as all local roads had been closed, but it was actually a piece of cake. Our driver was waiting for us exactly where the hotel staff said he would be, and from there it was easy getting to the airport. If the staff hadn't been responsive and seriously on top of it, we would not have made it to the airport that day. The highest recommendation for the best hotel experience!

Hôtel très propre Très bon petit déjeuner Situation centrale 5 min à pied piazza Navona Juste chambre classique très petite pour un couple

This is my 3rd time staying at Palazzo Navona, I’ve always had a great experience wish is the reason why I keep returning. However, this time around it was not a good experience, I had a terrible experience with Andreaa at the front desk, she was very rude and kept on insisting I needed to pay for breakfast, even when I was showing her my confirmation from ******* that clearly stated free breakfast. She knew I had a flight to take and after almost 15 min of disrespect she said fine and said I’ll take it with the manager. This was hornos and embarrassing, reason why I won’t be going back.

Personale cordiale e professionale. Colazione buona e variegata. La posizione è eccellente e nonostante si trovi nel cuore della città, l’hotel è molto silenzioso.

나보나광장과 판테온 등 유명관광지 걸어서 가능하고 관광객들의 이동이 많고 큰길 가까이에 있어서 밤에도 위험하지 않아요. 호텔 컨디션은 매우 좋고 딱 적당한 크기예요. 어메니티도 아쿠아디파르마이고 생수2병조차도 제공되지 않지만 아침 뷔폐가 훌륭합니다. 3박 이용 동안 메뉴도 조금씩 바뀌고 퀄리티도 좋아요. 아침에 제공되는 샴페인도 좋고요. 호텔 위치가 여행도중 잠시 쉬었다가 나가기에 좋고 유명관광지 가깝고 조식이 만족스럽습니다만 옥의 티라면 제방에서는 와이파이가 약해서 데이터를 이용했어요. 식당에서는 잘 터지는 걸로 봐선 제방의 문제였던 것 같기도 합니다. 그럼에도 불구하고 매우 만족스러워서 재방문의사 있습니다.

The property is dated but very clean. The bar staff and cleaning staff are very friendly and helpful. The front desk staff is not so much. We were checking out and they saw my wife and I with 3 big luggages and backpacks and instead of asking us if we needed help loading our bags or carrying them outside, they asked for the hotel card keys. Never asked if we needed assistance. The rooftop was closed half the time we were there and the times that it was open varied. There’s no bar or food service up there even though the pictures make you believe there is. The location is descent. Overall I don’t think this property is worth the price. Having been in a different hotel in Rome earlier on our trip and comparing it to the excellent service we received there, Palazo Navona unfortunately disappointed.