納沃那都都套房飯店(Do-Do Navona Suites)

Misleading info on Trip.com: No 24/7 check desk, only till 6pm. Reserved room for 5, got one for 2. Kids' bed terrible, insufficient covers. Location perfect, but caution choosing this agent.

They did not tell us how to check in before we arrived to the room.

Hemos estado 2 noches alojadas, he de decir que la ubicación es inmejorable, a pie a todas partes. Lo que a limpieza se refiere, la verdad, por todo lo que había leído lo esperaba peor. Pero bien no estaba. Le hace falta un buen mantenimiento a la habitación, por lo menos en la que estuvimos nosotras. Colchón y almohadas no muy buenos. Comunicación con Ana perfecta, todo rápido y fácil, nos gestionó los traslados desde el aeropuerto y súper puntuales.

Det hele var ret slidt. Placering i rom 5/5. Der var rent. Men alt var slidt/ ødelagt. Dør til toilet, fjernsyn og gardiner faldt bogstaveligt talt fra hinanden. Skal i bare sove der fungere det fint…

We stayed here from 22-25 September! It was easy to find, Instructions from Anna were easy to follow, It was clean and the perfect base for us to explore! Perfectly situated for most sites, we walked 36.5. Miles over the weekend as well as using the metro, train and Big red hop on hop off buses. When we come back we would definitely stay again!

We had been in Italy for 3 weeks and this was the worst place we stayed at, we were there 3 nights. The pictures are misleading, everything is shabby, curtains, decorative pillows. Pillows are stained, the comforter a disposable one, falling apart. The shower was the worst with the water backing up, no place to put a bar of soap while you showered, the grate in the shower was filled with hair. The door to the bathroom is broken, you can’t close the door.The lights were all dim with several not working. The big problem was the air conditioning did not work, it was 80 degrees in the room at night, and the windows have to be closed because it is a busy street with 3 restaurants, one directly below the property. The area is great but very noisy, music blasting and noise all night long. The last night we were there only 2 lights worked, the bathroom and one on the desk. Our biggest mistake was we should have left the minute we got there. The housekeeper was very nice and did the best he could with the run down rooms he had to clean.

AC never worked, fan did not work, shower was falling apart, nothing was done by the representative to fix anything. The property is in a great location, but it is a total mess.

The only thing I liked was the location, which is awesome. But, there's no 24 hour front desk, in fact there's no front desk at all. The double bed didn't really fit and for that reason my husbands side of the bed didn't have a nightstand. The shower area, which is really tight didn't even have a shelf or anything where to put the shampoo or soap, the shower courtain would stick to your back while you showered. On our last night in Rome we stayed at a nearby bed and breakfast which had a much better price, and was so much nicer. I wouldn't go back to this hotel unless there was nothing else available, which somehow is what happened to us, as we booked just one month in advance.

Dangerous steps lead to a run down apartment with mold an rust in bathroom. Impossible location no one to greet us. We took a look and left.