Llevant浪漫飯店

Nestled in an unspoiled oasis of olive groves and vineyards, Es Racò d’Arte delivers on the promise of connecting its guests to the essence and tranquility of nature. Blending minimalist design with soft neutral colors and natural materials of stone, wood, linen and jute, the resort succeeds masterfully in creating an airy sense of well-being. This place is beautiful and we loved the discreet and sober elegance emanating from every room. We wanted to love everything about the hotel but didn’t . . . . What they didn’t deliver was a level of 5 star service in the restaurant. While friendly and informal, the quality of the service was inconsistent - frequently not greeting guests when they entered, loud noises emanating from the kitchen with dishes banging and staff talking loudly amongst themselves, lack of knowledge about wines, forgetting to bring bread, or olive oil or extra plates when sharing entrees. . . During our stay there was a retreat with a large group of guests, and there were also several guests with young children , creating an atmosphere of a noisy cafeteria, rather than a quiet and relaxed space to enjoy dinner . The restaurant is need of a competent F&B Manager. There should be a dedicated room for families so that couples can enjoy a quiet space for themselves. Guests on a retreat should also have their own room separate from the restaurant so as not to disturb other guests. Es Racò d’Artà has a lot of potential and we hope they will live up to what they promise.

Currently staying at this location for the second half of our honeymoon. We are 4 nights into a 6 night stay. The hotel itself is lovely. The room is clean and comfortable. The staff has been very accommodating. The included breakfast is delicious. We have had lunch once here and it was sufficient. The beach is perfect. A two minute walk down the hill. The restaurant situated in the bay plays extremely loud music every night of the week from 8/9-11pm. We have an amazing balcony that we can’t really enjoy because of the obnoxious music. I asked reception if they had music every night and how late it went. They told me in Spain, music is allowed to go until midnight and there isn’t much they can do about it. It’s disappointing to stay in such a nice place only to have to listen to horrible loud music every night when all we want to do is enjoy the sound of the ocean.