智選假日套房飯店加蘭東(Holiday Inn Express & Suites Garland E - Lake Hubbard I30)

Very clean and the Breakfast food was amazing will stay again also close to the lake has lake views

Hotel en excelente estado; personal atento y servicial; ubicado en área mu agradable y tranquila.

Upon arrival another occupant informed me the water was off. The front desk rep stated it was back on and would take 15 minutes for water to heat up. Forty-five minutes later the water flow was extremely slow and the toilet didn't fill up. We were offered a SMALLER room with the same water issues vs the suite we reserved. Hours later the water issue got resolved. The cleanliness of the room was horrible. Breakfast was extremely horrible. Rubbery eggs, yogurt not stocked, pancake machine empty, coffee tasted like dirt. Other occupants were complaining about the joke called breakfast.

Excelente hotel, el personal muy amable, muy buena experiencia

walked into room only to discover that it had just been sprayed with pesticide earlier in the day. The fumes were so bad that we had to immediately leave the room. The desk clerk said that there were no other rooms available and we were out of luck. He charged my credit card even though we barely set foot in the room and instructed me to call ********** to see about a refund. Worst hotel experience I've had.

No me gusto nada de ese hotel

My family and I have stayed here before and it was not bad. However, this time when we arrived to our room their was strong smell of urine. We turn on the A/C and that seemed to help and then we left. Later that night when we arrived back we still could smell a strong urine smell. The floors were sticky and the sheets were stained. We made a comment to the front desk clerk and he did offer to see if there was another room but at this point it was midnight and our son was already asleep but the clerk did say he would speak it over with management in the morning and make note. We didn’t get the clerks name but he was very kind and did seemed concerned. Although through the night it was loud and seemed someone was running up and down the halls all night. Will not be returning and if you are looking for a clean and comfortable place to stay would may want to skip over this place!

No hot water

Excelente