卡樂格蘭德塔爾飯店(The Towers at the Kahler Grand)

Good managers of the hotel on the 10 and 11 floors. Very helpful and polite. Front desk service is awful. Would recommend to change it

From the moment we arrived until the moment we left, we were treated and cared for in a manner that I've never experienced at a hotel. At a resort, maybe. But never a hotel. The staff went above and beyond for us, the room was very clean and updated. Right in the middle of the Mayo system, so you never have to go outside if it's cold or raining. Will stay here again!

The concierge staff in the Towers went above and beyond to make our stay as comfortable as possible during a difficult time. We cannot say enough about the overall amenities provided, especially to guests who are there for appoin**ent/procedures at Mayo Clinic. We were guests in the hotel for over three weeks, and the ease of access to Mayo is unbelievable, and the amenities in the Towers lounge are a welcome respite after long days. Thank you so very much for taking such great care of us!

I was there for a Dr's appoin**ent and could not have had a better experience. They could not have been more accommodating with my needs. I am scheduled for surgery in May and have already booked my room.

We stayed here during a Mayo visit, and the hospitality and service was amazing. Highly, highly recommend for anyone in the area. The breakfast, the friendliness of the staff, the quality of the room was all top notch.

The staff members were beyond incredible. Our room was very comfortable, and the amenities in the Towers were beyond our expectations. We were most impressed with the concierge’s team. My husband was there for trea**ent at the Mayo Clinic, and he had a few requests that we were surprised that they went above and beyond to meet. With a score of 10 being the highest, we would give them a 12. We will most likely be making another trip to Rochester, and this is our go to place to stay.

Overall great experience staying in the Towers At the Kahler Grand. High level of service from reservation, check-in, during our stay and check-out. Enjoyed visiting the lounge on the 11th floor for snacks and meeting other visitors who were visiting Mayo. Rooms, common areas, etc. all very clean. We would definitely stay at the Towers when we return for more appoin**ents at Mayo.

Medical issues have required my wife and me to stay in Rochester for a number of weeks. We have found the Towers to be an excellent inves**ent. The concierge team, in particular, is excellent. The lounge offers great food and a comfortable place to recharge.

This hotel is perfectly located across the street from Mayo and all the employees are very kind and helpful! I would stay here again, and I highly recommend the towers concierge; David there was above and beyond kind and helpful!