羅切斯特希爾斯戴斯套房飯店

While we knew this was a budget hotel and we were only staying for a night with our dogs, it was clear the property hasn’t been properly taken care of. We were given a room that looked like the bathroom hadn’t been cleaned in years. Stains on the walls and in the shower. We asked for another room and while slightly less stains were present, there was a certain odor to the room. We didn’t dare shower there. The hallways all smelled like ****, but I guess that’s Michigan now and better than cigarette smoke. I was shocked how bad the hotel was for how nice the area around it was. We stay in several budget hotels when we take quick trips with our dogs but we won’t be staying here again.

Staff was not available at the desk for 10-15 minutes of check in and check out. The room had permanent stains on the bedding as well as in the bathroom. The shower did not appear clean. The window treatment did not include shades or curtains so the parking lot lights were shining into our room throughout the night. Also not allowing for any privacy.

The beds were super comfy. My only complaint was there was a banquet hall or event centre right beside our room so the music thumping was intense and although we couldn’t get to sleep early like we had planned it did stop by 11pm but beware if travelling with kids

When we arrived, we were given a room that was absolutely freezing and there was leftover food in the fridge. So we requested to switch, our second room smelt like smoke, an unbearable smell of cigarette smoke… so we requested to switch again. Third time was a charm as it was actually clean and warm.

Hotel is no more than a homeless shelter, which they get Kudo's for, but is in dire need of renovation. The bathroom has mold in it, tub fixtures falling out of the wall. The bed was comfortable. Booked it because of good reviews and location to where I was visiting.

I've stayed at this hotel a few times because the location is super convenient. But it's on its last leg. Lights flickering, broken toilets and showers, poor cleaning. Their breakfast used to be great now it's just toast, yogurt, bagels, and oatmeal. I'm amazed it stays open.