凱藝套房飯店(Quality Inn & Suites)

I checked in my room and found out the room sheet were dirty looks like is been done but a women hair was all over the sheet,I asked to change my room they gave me another one found out dead cockroach was by my night stand.

Buena paravun descanso

I did not get the room for which I had reserved. I did get a better room with more amenities, but the closer door was falling off its railing and the toilet bowl was not operational since water had been cut off the water tank. I had to fill the trash can with water and then dump it into the toiler. This was very inconvenient.

The management decided to paint our room while we were out at the beach. Our room door was left WIDE OPEN with no staff around. All of our belongings inside, including my purse and laptop. Why would you even paint while guests were staying in the room? Management didn’t seem to think that was a problem. They moved us to a different room, which had obviously been painted in the last few hours because the fumes were horrible. They also didn’t think that was an issue for a 3 year old to be in a fumed room. The 3rd room and 3rd time we moved all of our stuff, the toilet didn’t flush. I was SO over it at that point I was like screw it. We had to fill the tank up everytime we used the toilet. But hey at least this one was on the ground floor since the elevator also didn’t work. We tried to do laundry and the machine didn’t have any soap so we wasted money on that too. The breakfast is also a joke, it’s literally stale cereal and a waffle maker. Horrible experience, would not recommend to anyone ever.

We reserved 3 rooms for a family trip to the coast. We were a big group but the hotel was more than accommodating and very helpful. It’s about a 15 minute drive to shoreline, but the price was right and the rooms were superb. The pool area was nice and their dining room was very neat. We’ll definitely book again!

Bathrooms with corrosion in the bathtub, the shower curtains are not changed, they had hands with dirt stuck to them, they give you the rooms uncleaned and the staff tells you that if it is not clean, tell the housekeeper to clean it as if it were your work, Note: They don't have enough employees and another Note: The manager is the one who makes breakfast.

The room was very big, and the bed was soooo comfy!!! We travel a lot , and we hope and plan to stay here again!!

Staff was nice, but hotel needs an update, smelled funny, carpet old, bathroom was molded I think was overpriced for the quality I have stayed at another Quality Inn and this one was yucky

we were given a room that the bed sofa was broke and the air condition was making a noise. After we told the front desk they had assign us to another room(handcap) down stairs. Therefore we had to remove all belongs in that first room on the second floor and take them to the first floor. The room had spots on the ceiling were water leaked through from the second floor. The breakfast did not have many selections(cold cereal,juice, yogurt and waffles).