北卡羅來納羅阿諾克拉皮茲麗笙鄉村套房飯店(Country Inn & Suites by Radisson, Roanoke Rapids, NC)

This was our 2nd visit here & we are so glad we came back again!! The previous exceptional customer service brought us back to their hotel. From the agents at the front desk Ebony and Denise to the manager Samantha. We would highly recommend this hotel, especially for those travelers who have a service animal. The rooms are clean always, the beds are comfy and the pillows are amazing! The included breakfast is an added plus and the breakfast room was exceptionally clean as well! The parking lot is well lit and has security doors to enter. When traveling I would definitely make this Country Inn & Suites the place to rest your head!

This was u doubtly the WORST hotel stay I have ever had in my life. 1st of all, I arrived a little early, maybe 45 min. No rooms were available whatsoever.... secondly, I was told I couldn't check in before 4 PM And the website clearly said 3 PM... Next I was double billed for my stay, Trip.com billed me but because the payment didn't show in the hotels system, the hotel billed me. I, then had to call the booking company to get it straightened out because the hotel wouldn't be bothered with it. (Took an hour to fix). I finally get to the room, it has no chair in it. Unacceptable... the floors were made of a material that caused condensation if the AC was turned on... and the room had a musty odor emanating from within...

Le divan-lit était tellement inconfortable que mon fils n’a pas pu se coucher dessus. La chambre était malpropre et vieille. Je ne retournerai jamais dans cet hôtel

Senteur très désagréable,micro onde ne fonctionnait pas,hôtel très négligée

Ne représente pas Country Inn &Suites que j’ai déjà visité Cet endroit est vraiment vieux…

Cet établissement a besoin d’un bon nettoyage

Booked a handicapped room. It was Ted available at check in. But they showed me several rooms until they found one I could use.

The location of this hotel is conveniently located right off of I-95. There's plenty of restaurants, hotels and gas stations nearby. Cracker Barrel is a 3 minute walk from the hotel. Upon check in, the staff was friendly but were experiencing serious issues with the new system that was put in place that day. As a result, they were overwhelmed with people at the desk and the phone. We had reservations for a non smoking, pet friendly room. However to our dismay we were told that they didn't have any pet friendly rooms available. In the end, we were put in a smoking room which the stench was overpowering. Having no choice, we had to accept the room. The beds were comfortable, and the room was quiet but it was much smaller than what the pictures show on their website. The bathroom had a large walk in shower which was nice. The breakfast was well stocked. The pool looked nice but was closed for some reason. It was ok for a one night stay.

Don’t be fooled by the pictures, the hotel does not look this nice in person. It wasn’t overly clean, there was black mold in the bathroom and the renovations were poorly done.