羅阿諾克拉皮茲希爾頓花園飯店

The property was a great location for our trip. The room was nice and the bed slept beautifully. My only complaint was that our room was above the courtyard where guests were sitting around the fire pit and seemed to be having a party. They were loud enough that I could hear them even with the AC unit running. It must have been 1:00 a.m. before they went to bed. I will definitely stay here again but not in a room overlooking the courtyard with the fire pit.

The front desk staff was ver courteous. I had a balcony I could not use because of the dirt spider webs a spiders and on the last morning there I killed a roach crawling across the floor. Praying I didn’t bring any home with me. I was only given two towels and one of them I had to use to clean up a spill. I feel they give you the worst accommodations when you book through a third party. I will not be booking with ******* anymore even though I like the convenience but they cannot make any changes for you when you book this way that’s why I did not make a fuss. ******* does not even have the ability to make changes. Lesson learned.

The breakfast set up was a problem. Most places we have stayed include breakfast. We went to what we thought was a buffet but could not locate any silverware after obtaining our food. A worker came over and advised that to obtain silverware she had to check us in and the breakfast cost $15 each. We were not the only people that this was happening to. The quality of the breakfast was definitely not worth the price.

food service for breakfast was very slow. I finished my meal before my wife received hers. Daisey, our waitress was worthless. Never looked at our table once we gave her our order. Had to ask multiple times for our meals and check.

Great location, Great Room, Friendly staff. Will 100% recommend to my Friends and Family

Convenient location, well lit parking lot, clean lobby and hotel room. Would stay again when passing through.