羅阿諾克萬豪SpringHill飯店(SpringHill Suites Roanoke)

Nice room with two queen beds and a office desk. There is also a pull out couch with another Tv.

Very friendly staff. Rooms were very clean, bed was comfortable. Pillows could have been better but not too bad. Housekeeper on Sunday March 6, 2022 was very accommodating and friendly

The customer service and breakfast was good. But the BED was HORRIBLE. it squeaked every time you moved on it. After a long 10hr drive I felt exhausted and just wanted a decent nights sleep, Well I felt worse when I woke up. The bed had to be old, ceiling in the bathroom was peeling i have pictures and the counter in the bathroom was never cleaned. There were old water marks on the bathroom sink. Its a good thing I travel with lysol wipes and a can of lysol. I have stayed at another springhill suites and did not have the same experience. Marriott really need to pay me for staying there. They also need to step up their game with ensuring all guest have a comfortable nights sleep. I will add photos later i took them on my business phone.

would like to have seen some security people at night and early morning. Everything else was great.

Only complaint is the mattress needed replacing. It was not supportive and sagged in the middle. Manager was doing double duty as bartender and checkin, so there was a slight wait to checkin

Loved the public bike/jogging trail right across the water from the hotel! Perfect for running or biking.

great location and clean. the other marriot i stayed at over near the airport was not the case. will stay here again for sure.