溫德姆華美達利雅得國王法赫德國道的評論

住宿方回覆: Dear Guest,Thank you very much for taking the time to share your wonderful feedback and for awarding us a perfect score.We are delighted to learn that you enjoyed every aspect of your stay, from the cleanliness and comfort of your room to the service provided by our team and the convenience of our location. Your kind words about our staff’s professionalism and attentiveness are especially appreciated and will be shared with the entire team.It is always rewarding to know that our efforts helped create a memorable and comfortable experience. We are honored by your recommendation and are thrilled to hear that you plan to stay with us again.We look forward to welcoming you back to Ramada by Wyndham Riyadh King Fahd Road on your next visit.Warm regards, Management Team Ramada by Wyndham Riyadh King Fahd Road

住宿方回覆: 尊敬的賓客，非常感謝您精彩的回饋和讚美之詞！我們很高興得知您在利雅德法赫德國王路溫德姆華美達酒店度過了愉快的時光。您的讚賞對我們意義非凡，我們尤其感謝Khalid先生協助您提前辦理入住，以及Gazi Hassan、Nazmul和Depak Oli先生為您打造了難忘的用餐體驗。我們一定會將您的讚美轉達給他們！您的推薦對我們至關重要，我們期待您的再次光臨。此致，利雅德法赫德國王路溫德姆華美達飯店管理團隊

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We are glad to hear that you enjoyed the facilities available such as the gym, swimming pool, and having Starbucks conveniently located downstairs. It’s also great to know that you appreciated our breakfast selection with its long hours and variety.We appreciate your comments regarding the surrounding area and the walking distance to nearby shops and public transportation. Your insights help us better understand our guests’ expectations and continuously improve the overall experience.We truly value your feedback and hope to have the pleasure of welcoming you again for an even better stay at Ramada by Wyndham Riyadh King Fahd Road.Warm regards,Hotel Management

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間分享您的入住體驗並提供寶貴意見。我們很高興得知您對整體服務感到滿意，並對用餐期間的清潔衛生和熱情款待表示讚賞。您對我們團隊努力的認可對我們意義重大。對於您在早餐時於雞蛋區遇到的不便，我們深表歉意。我們已記錄您的意見並轉達給餐廳團隊，以確保未來能更好地溝通並關注賓客的需求。我們始終致力於提供個人化和尊重周到的服務，很遺憾您的體驗未能完全體現這一點。您的回饋有助於我們改善服務，我們期待您再次光臨，並為您提供更優質的入住體驗。此致，利雅德法赫德國王路溫德姆華美達酒店

住宿方回覆: عزيزي الضيف،نشكر لك مشاركتنا رأيك القيّم، ويسعدنا كثيرًا أن نعرف أن الموقع، مستوى النظافة، وجودة الخدمة نالت رضاك. كلماتك الإيجابية تشكل دافعًا كبيرًا لنا للاستمرار في تقديم تجربة مميزة ترقى لتوقعات ضيوفنا الكرام.نتطلع إلى الترحيب بك مرة أخرى ونتمنى لك إقامة ممتعة في زيارتك القادمة.مع خالص التحيات،إدارة الفندق

住宿方回覆: Dear Guest,Thank you for sharing such a wonderful and detailed review of your stay with us. We are truly delighted to know that your experience at Ramada by Wyndham Riyadh King Fahd Road was flawless and lived up to your expectations in every aspect.Your kind words regarding the elegance of the hotel, cleanliness, room comfort, and the professionalism of our team mean a great deal to us. We are also pleased that you enjoyed our facilities, including the gym, spa, pool, and the variety offered at breakfast.Your recommendation is sincerely appreciated and serves as great motivation for our entire team to continue delivering exceptional service and memorable experiences.We look forward to welcoming you back again for another outstanding stay.Warm regards,Hotel Management Team

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations.Regarding housekeeping, our team provides service upon request to offer guests flexibility and privacy, and we apologize if this was not clearly communicated at check‑in. We will ensure our front desk team provides clearer information going forward.We are also sorry for any difficulties you experienced with communication at the front desk. We are actively improving language training to ensure smoother interactions for all our guests.As for the internet and mobile signal, we understand how important connectivity is, and we are currently working with our service provider to enhance speed and coverage throughout the property.Your comments help us improve, and we truly appreciate you bringing these points to our attention. We hope to have the opportunity to welcome you again and provide you with a better experience.Kind regards,Ramada by Wyndham Riyadh King Fahd Road Management

住宿方回覆: Dear Guest,Thank you for your outstanding rating and for sharing your experience!We’re glad to hear that our convenient location near the King’s Building, comfortable and clean rooms, and the presence of Starbucks on the first floor made your stay enjoyable and suitable for business travel. Your kind words and perfect scores across all categories are truly appreciated.We look forward to welcoming you again on your future visits to Riyadh.Warm regards,Ramada by Wyndham Riyadh King Fahd Road

住宿方回覆: Dear Valued Guest,Thank you very much for your excellent review and for giving us a perfect score.We are delighted to know that you appreciated the cleanliness, hygiene, and overall service during your stay.As a business hotel, we focus on delivering a comfortable, efficient, and reliable experience, and your feedback reassures us that we are achieving this target.We truly appreciate your kind words and look forward to welcoming you again in the future.Best regards,Hotel Management Team

住宿方回覆: Dear Valued Guest,Thank you very much for your excellent feedback and perfect rating. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, in‑room capsule coffee machines, and delicious breakfast.Your positive comments mean a great deal to our team and encourage us to continue delivering high‑quality service and comfort for all our guests.We look forward to welcoming you again soon at Ramada by Wyndham Riyadh King Fahd Road.Warm regards,Hotel Management

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback and for rating your stay as very good. We are pleased to know that you enjoyed the jacuzzi, sauna, and steam room, and that these facilities added positively to your overall experience.We also appreciate your comments regarding breakfast and coffee, as well as your observations about the lobby experience. Your feedback has been shared with the relevant teams, as it is valuable in helping us review our services and ensure a comfortable and well‑organized environment for all our guests.Thank you once again for your visit and for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,Hotel Management Team

住宿方回覆: Dear Guest,Thank you for taking the time to share your detailed feedback and for rating your stay as very good. We appreciate your comments and value the opportunity to learn from our guests’ experiences.We regret to hear that certain aspects of your stay, including the odor in one of the common areas, the checkout process, and some service interactions, did not fully meet your expectations. Please be assured that your observations have been shared with the relevant teams, as we continuously work on addressing maintenance matters and improving service consistency across all departments.At the same time, we are pleased to know that you found the hotel relatively new and appreciated the efforts of our housekeeping team. Your input is important to us, as it helps identify areas where improvements can be made to enhance the overall guest journey.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Kind regards,Hotel Management Team

住宿方回覆: Dear Guest,Thank you for sharing your feedback.We sincerely apologize for the cleanliness issue you encountered upon arrival — this is not the standard we aim to deliver, and your comment has been shared with our housekeeping team for immediate attention and improvement.On a positive note, we're very pleased to hear that Mr. Al-Omari was highly cooperative and responsive to all your requests. We truly appreciate your recognition of his service.Your comments help us improve, and we hope to have the opportunity to welcome you again with a better experience.Warm regards,Ramada by Wyndham Riyadh King Fahd Road

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間分享您的入住體驗，並給予我們「非常好」的評價。我們非常感謝您對整體入住體驗的坦誠回饋。得知某些方面未能達到您的預期，尤其是在服務一致性和離店前的最後互動方面，我們深感抱歉。對於由此給您帶來的任何不便，我們深表歉意，因為這與我們力求提供的服務水平不符。我們已將您的回饋轉達給相關團隊，以確保未來能更好地關注此類細節。我們重視每位賓客的回饋，因為它有助於我們持續改善服務，使其更貼近您的期望。我們希望您能再次光臨，並給我們機會為您提供更完善的入住體驗。此致，飯店管理團隊