阿姆利特海洋度假村及水療中心

This hotel is beautiful and very clean but the staff leaves something to be desired. It seems to me they are severely understaffed. All of the employees seemed flustered from the moment we checked in. We waited 20 minutes to be helped at the front desk, that’s not so bad but the bar only had one person serving drinks and food and it took a long time for service. My partner and I just ended up leaving. We went to dinner at the hotel restaurant. I have a severe food allergy, celiac disease. Our server seemed knowledgeable but I ordered the short rib which he indicated that their polenta was not gluten free so he would have the kitchen substitute it for mashed potatoes. When they brought the food out they served it over the polenta. My partner ordered the same thing and tasted it for me and told me it was indeed the polenta. It took 25 minutes for the server to come back to the table. After telling him what happened he was very apologetic and had the kitchen remake my food. The server was good but again they seemed understaffed. When they did bring me my entree it was delicious. I also tried the Burrata appetizer but it was sadly underwhelming. The tomatoes weren’t flavorful, there was no seasoning, and the greens were just dry no olive oil or dressing. At one point my partner lost his room key, it is easy to do since they are these small wooden discs, he couldn’t get back to the room because the elevator requires a key for use, and the front desk staff was very rude to him.

Certain staff members were rude and nosey asking personal questions. Also, there was no self parking, no overnight parking lot for your vehicle so it was inconvenient.

The room was pretty but the service was slow, really not attentive we reported the AC wasn’t cooling right and no one ever came to check. Housekeeping came at 5 pm when we had just gotten back to the room and they said they were leaving already. The food in the restaurant also took very long to come and wasn’t seasoned properly we were all asking for the salt shaker. We won’t return.

I had such an amazing experience at this hotel for so many reasons! From the moment I arrived, every staff member made me feel right at home. The attention to detail was truly impressive! My husband and I loved all the amenities—it really made our stay special. We're already looking forward to our next visit!

Excellent will recommend Quiet, extremely personal service, food was extraordinary but is a little pricey, spa is 113k sq feet and awesome. Great alternative to mix up a beach day to a spa day or even both.

Beautiful property. Staff was super friendly. Coffee maker didn't work in our room when we asked to have it replaced it never was. Some of the outlets in our room didn't work and one of them stopped working in the middle of the night next to the bed so our phones didn't charge. Otherwise we would definitely stay again the front desk refunded us the $45 resort stay for the issues.