Sandeepti
2023 年 11 月 21 日
There were remnants of previous guests in the room (eg. A TJMAXX tag, bits and pieces on the carpet), cleanliness was disappointing.
Breakfast was a let down, items ran out (eg. Pancake machine error said that a bag needed to be replaced, no scrambled eggs, no peanut butter, limited yogurt). A lady with a Holiday Inn name tag was in the dining area so I let her know about the pancake machine’s error. With a dirty look, she said that she doesn’t work there and walked away. Abysmal customer service!
We stayed at the Fresno Holiday Inn the night before and the difference is night and day! That facility offered a super clean stay and amazing customer service.
翻譯