Just waiting to leave this amazing hotel after a week here. You couldn’t ask for a better location ☺️ Rooms are spacious and spotlessly clean and I had a lovely view over the lake. Staff are so friendly and helpful. Honestly I am very sad leaving this beautiful part of the world and will definitely return sooner rather than later - Grazie 🙏
This was my third stay at this luxurious building overlooking the northern part of Lake Garda. Superb staff throughout the hotel, food was outstanding as well as the pleasant service in the restaurant. Indoor swimming pool and sauna are one of the best I have used. I will definitely revisit.
若想要遊覽裡瓦德爾加爾達,麗都皇宮飯店將會是一個不錯的的住宿之選。著名的景點Parco Dell'Ora、Villino Beach和Sabbioni Beach均可步行很短距離到達。從飯店到Cima Capi遊覽很方便,Old Ponale Road Path和Batteria di Mezzo也均在附近。所有極具特色的客房都配備有房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Agritur Eden Marone(義大利菜)、Trattoria Acetaia del Balsamico Trentino(義大利菜)和La Colombera(義大利菜)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店配備有會議廳和商務中心,可供旅客使用。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
2024.08.27
Great service, amazing staff-))) Very beatifull view. It was our best Italy trip with Lido Palace Team. Swimpool and sauna was very improtant for us. In the evening a wonderful musician in the bar. Perhaps only 1 comment-) add more interesting cocktails to the bar-)) Thank you Lido Palace
We checked into the hotel for the second time. The first time was last year. Over the course of a year, the hotel has changed dramatically for the worse. I'll start with the smallest... We were checked into a room that smelled of cigarettes, we called the reception, an employee came and confirmed that there was indeed a smell of cigarettes. As a solution, they offered a room of the same class, but upon arriving at it, it differed from our first room in that our room had floor-length windows, while the proposed one had small windows. we refused. further more interesting..... To get rid of the smell, we opened the windows in our room and went to relax by the pool. We went for a swim in the pool (it’s about 6 meters wide) and from one end of the pool to the other, hotel guests threw a heavy rubber ball (the size of a tennis ball), before this the ball had already hit a little girl in the face, but the players still didn’t stop their fun and hit my wife with all their might in the head... as a result: my wife became hysterical from shock, they called an ambulance and at the hospital they diagnosed a head injury. The lifeguard who was in the pool area also did not react in any way to such dangerous games, and after the incident, when he asked him to show the rules for using the pool, he said that he did not know about such games. The staff, of course, gathered after the incident, but they only offered ice and did not call an ambulance. I tried to convey to the manager that the pool is a recreation area, not a water park. the manager did not react in any way to what happened. the next day we approached the manager to demand money for the remaining days, since we were going to leave their hotel, because we did not intend to continue trying to relax in this hotel. the manager refused. started calling my wife names. she took out her phone to film and record the insults, he began to attack her and threaten her. Ultimately, the manager said that the hotel would never refund the money for the remaining days, and that we should do “whatever we wanted.” To resolve the problem, we contacted the service through which we booked, who offered a reasonable solution to the problem. We provided an extract from the hospital with the diagnosis to the reception and we were refunded the money for the remaining days of the booking. I do not recommend this hotel to anyone, especially if you want to relax and not get injured and psychological discomfort from communicating with such inadequate staff of this hotel.
This is our second visit to this beautiful hotel. Honestly, I could not recommend it highly enough. We had a bottle of bubbly left in our room on our anniversary and they cannot do enough for you. Impeccably clean, the receptionist is an absolute dream and the breakfast buffet is beyond luxurious. This will be our anniversary hotel in Riva from now on. Thank you to all the staff and anyone involved at this hotel in making it a premier stay in a beautiful town 🩷
We had a lovely week at this small but superb hotel. Set in a quiet area just back from the lake the hotel has 20 rooms and 20 parking spaces which is amazing for a hotel on Lake Garda. The staff were so friendly and helpful too. We chose the Full of Life room which came with a nice balcony and as we booked direct with the hotel we had free use of the minibar. As it was 30 degrees when we were there we were very pleased to have air conditioning in our room which we could adjust to suit ourselves. The included breakfast was amazing: eggs and bacon; a variety of bread and rolls; cold meats and cheeses; a range of fresh fruit, juices and cereals; pastries, croissants and jams; delicious cakes; teas, coffees and fizz. Were we impressed - you bet we were!