"食物很好。含早餐,份量大。房間乾淨,安靜。"

"第一次去格蘭特利大廳參加生日下午茶-現在我們需要回去更多!一個華麗的一天,酒店的所有工作人員都非常特別。下午茶很好吃,很多時候我們不得不把一些蛋糕帶回家!我們的訪問是由Jordi提供的私人旅遊特別的,他是最棒和迷人的小夥子。很高興瞭解格蘭特利的歷史,同時看到周圍。然後我們繞着地面散步,欣賞美麗的日本花園和穿過湖泊的石塊。非常愉快的幾個小時,我們一定會回到美麗的格蘭特利大廳的另一個地方 "

"離市中心有點遠..室有點...不然花園的景色不錯 酒店的酒吧很快..."

"We had the occasion to stay in this hospitality establishment overnight as a stopover en route home. The young lady who checked us in was very friendly and very efficient in letting us know what we needed to know and she showed us to our delightful room. The room was well presented with everything we needed for our stay. It was clean and the owners had, obviously, spent money on the decor and facilities. We enjoyed our dinner with good service (the same lady who checked us in) with helpful recommendations from her. Our pre-dinner drinks were outside although, unfortunately, there were no cushions on the sofas, etc. Breakfast was served at a reasonable hour the next morning although there was only one serving lady who looked rather sullen who appeared to not want to be there. Upon reading the limited menu, it seemed as though there would be up to a 40-minute wait during peak times. Serving at the most 7 people, I do not consider to be "peak times" yet we still had to wait which could have been made more palatable (please excuse the pun!) if they had served the toast during that wait time. The major concern regarding our stay was the insistence of applying a 10% service upfront where we had to suggest that we did not want to pay. This was, particularly, annoying when we found out that the imposed service charge did not, even, go to the serving staff. This is a practice now which is widespread throughout the hospitality sector and it is up to the guest to challenge it every time to have it taken off. The hospitality establishment does not indicate upfront when booking that they apply this so-called discretionary service charge. However, given the above, we would stay here again but fully aware that we need to challenge the imposed service charge."

"可愛的住宿酒店非常中心不確定早餐選擇更喜歡傳統的英語好員工"