Burberry附近住宿

早上好!首先,我想讓你知道我很好,我不能不評價我在這個酒店裏的入住體驗,因爲我到達酒店門口的人友好而愉快地歡迎我,接待員,倉庫人員等等,有了Covid-19的所有這些控制,我對酒店設施中服務的整體結構印象深刻,人們即使有這些背景,也很高興地工作,最重要的是安全,我在評估中做了簡短的閱讀,我觀察到tbm的人質疑人們在隔離中停留的情況,願上帝保護他們,因爲她不知道面對這種病毒的人有多困難,想象一下需要工作和必須與他們一起生活的接待員一直都是,但生活會隨之而來。對於我來說,重要的是酒店應該得到所有安全結構和員工的祝賀,如何對待客人,即使知道我們正在恢復到covid-19,我推薦並希望很快能夠享受這些在另一種方式,無論是度假還是浪漫的聚會,我衷心地感謝所有參與這個奇妙團隊的人。

我被騙了，被飯店經理稱為騙子。我透過 Trip 預訂了 2 間組合房。辦理入住手續後，我發現我只收到了一間房間，於是向接待員詢問，接待員將問題轉給了接待主管來解決。他告訴我，Trip只預訂了一間有2張床的房間，而且他們當天沒有按照合約提供2間房間，因為飯店已經訂滿了。但第二天他就可以改變我。那天，幫助我的是飯店經理。即使當著她的面，我剛剛給了Trip開出的優惠券，她還是說我是騙子，並說我收到的房間和我付的錢一模一樣，一間房兩張床。他告訴我，我預訂了兩間不同的房間，但我取消了一間，只預訂了一間有 2 張床的房間。不管怎樣，經過大量的壓力和討論，經理告訴我，出於禮貌，她會滿足我的要求，但明確表示我在撒謊，我沒有僱用該類別。

所有酒店員工服務態度都良好，由於行程受天氣影響，三餐都在酒店內享用，三間餐廳食品及環境都很滿意，渡假一流。

如果允許的話,我會給4.5星星,但不是5顆。大流行導致了一些問題(酒吧很早就關門了,沒有24小時的客房服務),我有一些非常小的問題--一天我的水沒有更換,另一天我訂了客房服務,其中一件物品沒有到。這又發生了一天,但那個人意識到並返回了。房間是雙人豪華房,景色很棒,而且雙方相見。頂層游泳池很棒,雖然我沒有使用健身房,但如果需要,有一個小的。工作人員都樂於助人,彬彬有禮,食物和早餐一樣好。總是感到安全和安全,清潔工總是做得很好。

酒店地理位置不錯,就在海灘旁邊。離大部分景點有點遠,但這是一個比較平靜的社區,有很多東西可以看。然而,考慮到星星的數量,酒店有點失望。感覺很裸露。房間很小,沒有裝修,大堂區真的只是作爲人們坐着等待旅遊的區域,沒有舒適的座位。游泳池很小,屋頂區域風很大。屋頂酒吧再次不是特別舒服,有很多回聲y硬表面。每個人都很好,但明顯缺乏舒適感。意大利餐廳食物真的很好,值得吃。不過要小心,空調極其冷,不知道爲什麼酒店在外面這麼熱的時候堅持要爆破空調。每次去吃早餐都要拿毛衣,聽到多個客人抱怨溫度。他們甚至會在房間稍微溫暖的地方坐着。

We stayed here the 2nd time after 12 years. Picked a similar room as we had 1st time: ocean view king suite. It is a bit more expensive than their cheapest rooms, but EXCELLENT value for money. We had room on the 12th floor directly overlooking the waves with two windows. As the hotel and beach is to the south, you get BOTH sunrise and sunset view from your room...see photos attached:) Room is good size, reasonably fresh with only a bit of age and spots here and there. Cleaning is ok, and hotel is in excellent safe area with direct beach access. We much prefer Barra da Tijuca anyway, against the overhyped and crowded, expensive copacabana. But each to his own. Hotel itself (lobby etc) is nice, staff is great, restaurant has very good food. The cocktails of their bar at ground floor as well as by the pool are excellent quality and cheap (as usual in Brazil). HOWEVER... a big however... After booking directly via their ”secure” website, via Amex card, my card details were either sold or re-used by somebody at the hotel staff, as BEFORE our actual trip began, it started being used at various (online?) shops in Sao Paulo, Belo Horizonte and even in Madrid. I had already a 600 euro hit (in some 10 different fraudulous shoppings) before i realized and blocked it. Lucky with Amex's good insurance policy i did not lose money directly on this, nevertheless i ended up with no Amex card on my 2-weeks Brazil trip as oi didnt have the new one yet, and in general it gave a bitter taste to this stay. Because of this i have to reduce the rating. So a word of advice: Book this hotel with confidence, BUT book it via a well-known room broker website, NOT directly thru the Windsor website!

我在這家酒店住了四晚,在里約的一個非常不錯的區域。設施很棒:房間華麗(標準),牀和亞麻布非常好,非常漂亮的游泳池(加熱),景色優美,公共區域愉快等等。但是,管理不是那麼好。沒有什麼嚴重或可怕的,但不是你想從希爾頓酒店得到的東西。當前位置 本來我房間內應該免費贈送大瓶水,作爲我組安排的一部分;沒有收到,被告知如果需要應該付款;另外,在檢查我們房間時,還要求我支付2瓶水!(當我只點了一個)我抱怨,最後沒有收費,但給我一個很差的印象,對於這類酒店的細節,人們會期望的關愛程度。此外,在無法安全飲用自來水的地方,管理層應該爲每位客人提供禮貌的飲用水,在大多數地方也是如此。關於食物:餐廳裏很好,價格合理(但顯然不便宜)。但是早餐令人失望:水果的品種和質量很少(在巴西這樣的地方!!!),雞蛋或木薯的服務很慢,麪包和糕點的品種很少,還有其它不足之處(奶酪、火腿或臘腸等的質量)。清潔人員特別積極地提到:非常高效和好,總是尊重我提出的關於時間的要求。太棒了。

我們在Vogue Fashion Square酒店度過了一個很棒的體驗。酒店工作人員非常樂於助人,親切,房間很乾淨,酒店與購物中心相連,提供許多餐飲選擇。我們肯定會推薦入住Vogue酒店!

I’ve only started using Ibis recently and I will be staying them for a month this time and a month in August / September in Brazil . I had a minor medical issue this time around and Chiara at reception was just superb - world class employee ( and I have stayed in the worlds best hotels - I know my way around hotels ) . She’s exactly what you expect and much much more . Fantastic employee . Empathetic, confident efficient and professional . This is a great hotel in a lovely part of Barra da Tijuica . Great facilities , superb staff . Home from home. This will always be my base in Rio from now on .

Atendimento nota 10! Todos os funcionários muito gentis e prestativos. Achei ruim não ter serviço de quarto 24h. O Restautante só funciona até as 10:-(