The staff were helpful but not immediately. We arrived at 10pm. Found our room. No-one had troubled to turn the heating on. With the temp outdoors at a little above freezing, the room was not comfortable. We turned the radiator on. It was a small radiator and warm but not hot. I went to bed in hat, scarf, jersey and tights that night. We noticed we didn't have a tv in our room. I fon't come to Riga to watch tv, but when sharing a room with ensuite, it's always good to be able to turn the sound up. We asked for a new room with tv. We were told no room was available. We aked for a partial refund. Another room then became available. Once in the new room with additional heater we were set. Breakfast was good and once our room issues were sorted, the staff were good too
翻譯