Hotel needs to provide more soap. We only had one small bar of soap in our room for a family of 4. We had to ask for more soap and body wash.
Restaurant only had one person working; which was the bar tender. He did a good job.
Charged $20 for a meal that had very small portions.
I couldn’t receive a receipt at checkout because I booked with *******; I have never heard such a thing and I book online all the time.
Nice ideas poor execution.
Called our room 15 minutes before 12 to ask us to leave; when checkout is at 12.
Tacky!
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Christina
2024 年 3 月 11 日
Amazing stay, no complaints! Friendly staff, huge gorgeous room and everything was very clean. Comfy beds, minimal noise until late morning, very close to many spots downtown. Highly recommend!
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Christina
2024 年 3 月 3 日
We had a toilet
not functioning properly and after many asks to get it fixed it wasn't ever fixed completely.
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Verified traveler
2024 年 2 月 28 日
The service was somewhat mediocre. When I arrived, no valet came out to retrieve my vehicle, nor was there any assistance with my luggage.
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Jane Elyce
2024 年 2 月 29 日
Very friendly staff and quick Che k in. I’ve stayed here multiple times and it’s always very nice.
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Kay
2024 年 2 月 22 日
I liked the international atmosphere of the staff. Very friendly and helpful employees. The suite I stayed in was immaculate, rooms were very large and quite nice.
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Francesco
2024 年 2 月 19 日
Great hotel with great vibe. I would recommend to all looking to stay in Richmond, VA. Staff was courteous and friendly.
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Verified traveler
2024 年 2 月 16 日
Quality, spacious room, great location in downtown Richmond, super helpful staff. This was my first time staying at the Commonwealth. From now on I will stay nowhere else.
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Denise
2024 年 2 月 6 日
The room was great! We had living, kitchen and separate bedroom. The room was clean and had many amenties. Will definitely stay again next time we are in Richmond. Friendly staff. Highly recommend.
飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。咖啡壺/茶壺和瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Lulu's(其他)品嚐下一流的推薦美食Huevos Rancheros,Millie's Diner(融合菜)和Strawberry Street Cafe(美國菜)是另外兩處不錯之選。