We had a wonderful stay here. When booking, the only option they had left was for a twin room. After discussing this with a member of the team, they stated they would be able to push the beds together for us. It was also our anniversary and they provided us with 2 free drinks.
The spa facilities and room itself were beautiful. The only downside was that the steam room was out of order.
We decided to eat at their restaurant with the hope that the food would match the quality of the overall hotel. However, the restaurant was quiet with little a**osphere, we appreciate that this can’t be helped as a lot of people most likely go elsewhere for food. But it did effect the evening slightly. We both ordered dessert, however when it arrived, it did not come with what was stated on the menu. We did question this and stated that had we been informed prior to ordering, we mostly likely wouldn’t have ordered dessert. The waitress then questioned this with the kitchen. As we had full view of the kitchen, we were able to hear the conversation had between the waitress and chefs. We got the impression that this happened frequently as the chef mentioned we don’t serve it with a clementine anymore and insinuated that the menu should be amended.
Overall we had a great time, the room, facilities and staff were lovely. We were disappointed with the food, and it led us to deciding to go out for breakfast. The food was standard and we felt we paid a lot for an average dining experience.
翻譯