舒適花園客棧(Cozy Garden Inn)

The owner couldn't speak English or figure out how to check us in, he had to go get his young son (approx. 11) to find our reservations on the computer and help to get us checked in. The room was dirty and breakfast very minimal. They ran out of coffee and when we informed him, he kept insisting that it would make more coffee automatically, I tried to explain that the water container was empty. He never understood so we finally left.

It was a great price and room is a decent size. It smelled a little smoky and didn’t offer extras like coffee in the room, but it did include a breakfast. It is a good deal for a quick overnight stay.

Stayed 2 nights. Room seemed musky, but after I got home and unpacked, everything reeked of cigarette smoke, so I think that was the problem. Room was basic no frills. Nice TV with lots of channels. Good shower and sink with good hot water. Room looked dated. New curtains and bedspreads would help make it feel fresher. Rooms are not quiet. A train goes near by. Unfortunately, my first night people we’re playing loud music in the parking lot and from 2:30 - 3:30 am there was an argument in the parking lot with lots of yelling, foul language, and a resulting broken room window for a different room than mine. The price was very good. Breakfast appeared to be just cereal. Manager was very nice and friendly. I probably would not stay here again.

The rooms are huge and the staff is awesome! I will definitely be staying here Everytime I come thru richmond

The rug was filthy and the bottoms of our feet were black so we had to wear shoes in the room. We had to pay up front for our 3 nights. If we left early we would not be reimbursed. It was advertised to have free breakfasts. There was 1 pot of coffee, little muffins and stale cereal, no milk available. The manager/owner was difficult to understand and was very unfriendly. He was always playing on his phone. We had to keep asking for things that should have been provided like a bath mat, clean towels, garbage can liner, etc. No blow dryer or iron, no phone or coffee maker in the room. The blanket on our bed had cigarette burn holes and the bedding was old and thin. The microwave and refrigerator were very dirty as well as the walls and bathroom. When I used a hand towel to clean them the owner got mad at me! It was a non smoking room but we had to buy a room fresher. The worst thing was, there was no smoke detector! The wires had been cut and the detector was hidden. I told him that is a code violation and he could be in a great deal of trouble. He did nothing! We stayed because he had our money and we couldn’t afford new accommodations. Our hands were tied! The majority of the rooms were for people who paid by the week or by the month which we weren’t told. They were smoking and drinking outside their rooms. There were only 4 rooms for regular use. It was a nigh**are! If he can’t keep up the maintenance of the rooms, he should not be working there!

This hotel was perfect for the price! I needed a place to stay for two nights while visiting family and didn't want to pay excessive prices for a place that I would only be using to sleep. Our room was clean and comfortable and the shower was great! Perfect for a no-frills short stay. Thank you!!

The room was clean and comfortable. It was a great find on a budget. The AC unit had only a few settings. We couldn't adjust the temperature much. We managed to figure it out to get the room at a comfortable temperature. The pull out bed did not have sheets and the mattress has a huge stain on it. I didn't bother asking for sheets because the mattress in it made me nervous. The king bed was comfortable and clean. The shower had good water pressure and was warm. The in room refrigerator got nice and cold. We really liked that everything was on the ground floor. If we are ever in Richmond again, we would stay here.

Great location right off the interstate. Easy on/off. CLEAN rooms, AFFORDABLE price. Great for a one night stay passing through, or for an extended stay if working or looking to stay in the area. Will stay here anytime again.

I liked how the other room had hardwood floors and the tub was in excellent condition. Unfortunately, the smoke detector was missing, the TV didn’t work, and there was no phone in the room. The room was clean, though.