達拉斯理查森索尼斯塔精選飯店

There are no in room safes. No full length mirror in the room. No luggage rack. Only 4 hangers in my room. They say they are “pet friendly”, which is one reason I picked this hotel. But then they charge you 150$ plus tax non refundable pet fee. 😡 their check out time is 11am. Ridiculously early and if you request late checkout, you get the checkout time other hotels have for their normal checkout time. My card didn’t work in my door at 11:40 am when I had requested “late” checkout for 12 pm. So that was annoying, trying to get my luggage out of the room with it locked. The beds are comfy. It is clean. My room was quiet. There is a fridge and microwave in the room. Those are the positives.

This property was pretty disappointing to be honest. The room was mostly clean when we arrived, and we were told we’d have housekeeping on our second morning. We were gone for the entire day, roughly 14 hours, and no one came to clean the room. At all. When we brought it to the attention of the staff, they didn’t care and were very rude. My husband had stopped to get a couple extra towels for showering (5 of us in the room), and they only had 3 when we checked in, so he knew we’d need a couple more. But when we got back and saw they didn’t clean, that meant they hadn’t replaced the towels. So I called for more, and she said no because she gave “the man staying with me” a couple of towels already, and we didn’t need that many. It was overall, an incredibly disappointing stay.