卡恩莫爾哈格利公園汽車旅館(Carnmore Hagley Park)

Told I had a unit with one bed at check in. My booking said quite clearly “King & single”. 3x visits to front desk. Was told it was Trip.com who made the mistake. Was told I would need to pay more for upgrade to King & single. Showed proof of the booking on iPhone & eventually they offered to change me the next day as they were booked out. Cleaning: dishes left dirty in sink. Towels not refreshed. Dust/dirt around shower area. Exterior lights out. Light near my unit was out. My unit was tucked away in a back corner & it was dark. Asked for it to be changed for security. Was not done. The only had 2x coat hangers in the unit. ***? The TVs in the lounge of both units were very difficult to use. The first may have needed new batteries in the remote. The TVs in the bedrooms are a totally different set up & very easy to use. Very loud road noise at night. Had to keep toilet door shut to try to minimize sound through that window. Won’t stay there again.

We had a great time at Carnmore, if you’re planning to tour around CHC you can just leave your car at the hotel and take the bus to the city center for more convenience. There’s a bus stop right in front of the hotel. 10mins walk to Westfield mall. 15 mins walk to the Botanical Gardens. The staff are so kind and courteous. Will definitely book again!

The room was smells very stinky. We were very disappointed because the bathroom is not so clean. We bought a air freshener to make the room deodorized. We will not book here anymore.

Nice room and perfectly fit for up to 4 persons.

Really liked the Accommodation, was great for what we needed. Only small issue we noticed is getting in and out of the toilet, having to nearly stand over the toilet to shut the door, wasn't much room. apart from that everything was fine, friendly welcome staff walking around were polite. Will definitely be back.

Good location. Upon arrival room was smelly and dark stuck beside housekeeping cupboard. Under a ceiling of roof so no direct light. Housekeeper said to leave room open to air out as it was smelling of food. We were moved to another unit. Shower had mould inside and out. They need to remove silicone and reapply. Quite noisy due to building site next door. Had a great meal at Thai Orchid over the road.

Would not stay here again. Especially with children due to being a very noisy property. Our room was very run down, paint peeling off walls, uneven floors and had a very strong damp smell. Our room was loud, could hear conversations of neighbours through walls and loud stamping through the facility. Netfilx did not work, extra lamps didnt work. Postive was the house keeping which was completed to a very high standard on a daily basis.

Fantastic property, very clean with lots of space and a nice kitchenette. Staff were polite and friendly and the hotel was just a few minutes walk from the park which you could walk through to the city which was a few km away