R13 - 聯排別墅飯店(R13 - A Townhouse Hotel)

Very friendly staff and extremely cooperative. Perfect place to stay for a couple

We had an issue trying to get into the hotel as you need a pin code that trip didn’t provide. Luckily a man helped us and got everything set up really quickly. The rooms were beautiful and spacious with a smart TV and fully equipped kitchen. We did a lot of tours whilst here and the company were able to pick us and drop us right outside the hotel.

Hotelli oli hyvä kaikinpuolin vaikka kulumia näkyvissä (enimmäkseen käytävillä). Saavuttaessa vastaanotto oli erittäin ystävällinen ja iloinen (vastassa oli mies henkilö). Seuraavana päivänä aamupala oli myöhässä, eikä sitä laittanut naishenkilö ollut ollenkaan halukas auttamaan tilataksin tilaamisessa vaikka pyysimme sitä moneen kertaan. Palvelualttius ei muutenkaan ollut hänen vahvuus. Muuten hotelli oli tosi kiva, siisti ja edullinen.

Palvelu ja vastaanotto oli hieman kankea, sisäänkirjautuminen onnistui vain paikanpäällä tabletilta ja palvelu ei ollut kovin kattavaa tai normaalin ystävällistä. Hotelli huone oli mukava, ok ja sänky pehmeä ja sai hyvät yöunet. Kaikenkaikkiaan ok, kunhan ei palvelusta harmistu.

Confuso método para hacer el check in manualmente, el código que me enviaron al mail no servía para abrir la puerta y solo pude entrar porque alguien iba saliendo y tuve suerte del momento, almohadas incómodas y limpieza no bien hecha, la regadera del baño sin puerta y todo el baño se moja cuando te bañas, muy caro para lo que es

the inside is fine, but the OUTSIDE is scary! It is in a business area with only four parking spots available. To check in you have to do it on line and then use a code to get in through a very dirty door, which opens into a restaurant where NO ONE is there. The room is nice, but we worried all night about whether the car would be towed, or how secure we were in the building. We finally saw people in the morning in the restaurant where some hotel guests got breakfast but others didn't. Check out the location, I should have researched more. NO. don't book it.

I booked a Studio Single room and ended up with a Studio Deluxe with a double bed. I found the room warm and more than enough for myself as a solo traveler. I enjoyed having my own bathroom with a rain shower head and my own kitchen, my only issue was that I could not understand how to work the oven/microwave, which could have just been from lack of understanding of the appliance. Overall the place had a great vibe and an awesome common area if you wanted to just relax inside if the weather was bad. Would recommend to anyone staying there, especially people who would like to be in a place that operates like a self-contained apartment.

Despite the hotel being quite expensive and ******* charging 300€ more in total, the service was very poor. There is no reception and my room was cleaned once in 8 days. On top of that, it was only cleaned superficially due to my complaining about the room not having been cleaned at all ok the middle of the week. Pity because the room itself was alright and the bed was comfy.