奧爾巴尼東格林布西歡朋套房飯店(Hampton Inn & Suites Albany/East Greenbush)

I had reserved a king sized room for one night for a concert that we were attending. I reserved it at least 3 months in advance, drove 2 and 1/2 hours and as I was pulling into the hotel to go check in I get a call on my phone saying that I can’t have my room. Before I got up to the counter there was a couple with two daughters and they were given 2 separate rooms for their stay and when I asked the desk lady to check in she told me there was a pipe burst in the hotel and I was not going to be able to get my room. If I wasn’t able to get a room because of a pipe burst how come the people in front of me got 2 rooms? Doesn’t seem fair to me at all since I’m the one that had the reservation. I was told to find another hotel to stay at… took me 2 hours because EVERY hotel in Albany was sold out. And the next day I had a charge on my credit card for $10 that wasn’t even spent there. Very pissed off that this had happened and I won’t be reserving another room here again.

The unit was clean and comfortable, we were there only one night after a busy week of travel. The accommodations were great as was amenities. The breakfast was perfect for our trip home. We have stayed several times at the Hilton Hampton inn and will visit them again.

I was in Troy for a family birthday. My time at the hotel was minimal but enjoyable. Breakfast was very good and the front desk staff very helpful. The room was clean and rather large. I enjoyed my time there!

Hotel seemed recently renewed. Room was big and we had plenty of room. I would have given 5 stars except Breakfast was set up late (45 mins later) and we were charged for water after being told desk staff would not refill the water container in the lobby.

This was the nicest of the 3 Hampton Hotels in New York that we stayed in. Had cookies and water. Was surprised that there was a $150 deposit when we checked in.

So clean and welcoming, our stay was quiet and restorative, after a harrowing 1st attempt at lodging at the nearby "Four Seasons Motel," which we DO NOT recommend. There were fresh, complimentary cookies on the counter at check-in and the reception agent spoke in a soothing manner. The room was modern and well appointed. The television had a greeting on the screen, with my first name, a new feature for me. There was a pool, but we didn't have time to explore the property before check-out. I asked if we could have an extra hour before check-out, and they said it was no problem. A would return.

The breakfast was a convenient and great start to the day. The beds were comfortable. The room was clean and spacious.

The entrance from the highway is difficult to spot. I drove by it twice without noticing it. The room was good except for no bar soap in the bathroom. I got bar soap at main desk. Second floor hallway felt refrigerated. Room was warm but there was a noticeable chill in hallway. In three days it never changed. Breakfast OK if you like turkey sausage.

Booked and pre-paid for this property through ******* for my wife and mother in law to stay. Apon arrival the desk staff made my wife pay again saying it wasnt paid...so I paid 218.99 Canadian for it and she got scammed out of an additional 183 US. Will change review if they correct it but so far nothing...The place is nice and aparently pet friendly as there was a cat that woke them up at 5am meowing out in the hallway....