人氣The Home Depot飯店

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希爾頓歡朋套房飯店-裡諾
4.2/595 評價

希爾頓歡朋套房飯店-裡諾

裡諾|距離The Home Depot1.29km
很不錯的住宿體驗
Staybridge Suites Reno
4.2/580 評價

Staybridge Suites Reno

裡諾|距離The Home Depot1.32km
So first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.
裡諾希爾頓花園客棧
4/596 評價

裡諾希爾頓花園客棧

裡諾|距離The Home Depot2.3km
整潔乾淨舒適衛生，寬敞明亮，房間還有廚房，很方便，牀睡的特別舒適，沙發也不錯，一個小套房，環境優美？
SpringHill Suites Reno
4.4/5108 評價

SpringHill Suites Reno

裡諾|距離The Home Depot2.32km
酒店位置很方便 周邊各種餐廳 加油站 便利店 有停車費8刀 前台服務熱情 大堂有免費咖啡和熱水 房間是個套房布局很好 乾淨整潔 沒有異味 很寬敞 空調噪音有點吵 洗手間馬桶座蓋已經破損嚴重 浴室花灑是壞的 水壓很低 水流特別小 總體來說性比價還行 來太浩湖旅行過渡一晚是OK的
裡諾索尼斯塔ES套房飯店
3.7/5101 評價

裡諾索尼斯塔ES套房飯店

裡諾|距離The Home Depot2.53km
我和我的家人來到2019年10月26日至27日的周末，在里諾會議中心觀看職業比賽。開車僅十分鐘。我們有一間臥室的套房和一張沙發床。一切都很好，沒有使用廚房，但有我們需要的一切。 免費早餐與Dennys一樣好，並提供冷熱食品。咖啡既新鮮又熱。 沒有抱怨，只有恭維。工作人員非常好。
美國延住公寓式飯店 - 裡諾 - 南梅多斯
3.4/583 評價

美國延住公寓式飯店 - 裡諾 - 南梅多斯

裡諾|距離The Home Depot2.61km
Where to even begin. Arrive as scheduled to check in Friday; called prior to going as I was told online / third party booking can take time to show up their system. Was confirmed it did. Front desk agent could not process my payment (my card had already been charged ) ; she told me she would figured it out and I waited in my car for four hours. Four hours and she did not come out to update me once. Finally said she could not get me into a room that night. I slept in my car in the cold. I was exhausted, ill and hysterical. Friend picked me up after her graveyard shift as chdck in next day was not until 3. She took me to her house to get some real sleep and the next day we call again, we’re told reservation is all set. Uber back there and agent at front desk is able to efficiently check me in. Thank god. I think I slept the entire day and night. Same with Sunday as well and I was enjoying the bliss so much and being able to have a quiet place to stay…not quite. around 6 AM Monday the fire alarm for the hotel goes off…for hours. Was never informed why this occurred actually. No one on site knew how to turn off the alarm. It was horrific and traumatizing. It was shut off hours later and I went back to sleep. The front desk agent working during the alarm crisis had no idea what to do until the alarm company was able to come out hours later. The agent who came on shift was kind and comped me another night at the hotel which I immediately took her up on. Everything went went that day/night ( I mainly slept as I was sick), and I checked out the next day. I realized that I left several items in my hotel room and I have called their location over 27 times now and not one employee apparently can answer the phone. I am sure it is because they can see it is me from their phones and want nothing to do with me staying there. I have spoken with guest services and corporate and no one has an answer. Meanwhile, I am still repeatedly calling South Meadows Parkway Reno Extended Stay attempting to retrieve my belongings. Worst customer service I have ever experienced, rudest employees of any hotel I have stayed at in Reno, and outright embarrassing to this company. The entire staff needs to attend a training session regarding how to and how not to treat a guest. I suppose I’ll keep calling them over and over again, but likely will have to drive across town to hunt down an employee in person- they’ll likely all be hiding when they see me walk in the door. Do yourself a favor and stay elsewhere.

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大塞拉利昂度假娛樂場飯店

大塞拉利昂度假娛樂場飯店

4.1/5116 評價
我來到雷諾已經10年了,住在大塞拉利昂度假酒店,而且我也是有史以來最好的酒店之一。房間超出我的預期,非常乾淨寬敞,最好的一點是,如果你有孩子,他們有一個微波爐,你明白我的意思!!!謝謝!!!
Staybridge Suites Reno

Staybridge Suites Reno

4.2/580 評價
So first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.
裡諾索尼斯塔ES套房飯店

裡諾索尼斯塔ES套房飯店

3.7/5101 評價
我和我的家人來到2019年10月26日至27日的周末，在里諾會議中心觀看職業比賽。開車僅十分鐘。我們有一間臥室的套房和一張沙發床。一切都很好，沒有使用廚房，但有我們需要的一切。 免費早餐與Dennys一樣好，並提供冷熱食品。咖啡既新鮮又熱。 沒有抱怨，只有恭維。工作人員非常好。
Homewood Suites by Hilton Reno

Homewood Suites by Hilton Reno

4.3/570 評價
The place seems very unorganized. Tammy Adams is supposed to be the manager but we stayed 3 weeks and many things were not up to Hilton standards We had no phone , clock or desk lamp. I tried to call the front desk several times and let the phone ring at least 20 times each time and no one answered. I was a cancer patient and really was not well. I was taking meds every hour and a half day and night. Not having a clock was very difficult in the night. A friend sent flowers and she hadn’t heard from me so she actually called to find out that they had arrived so my husband went to get them. David, at the desk, said he’d come up to tell me but I he didn’t leave me sticky note on the door. If I had a phone , like at other hotels, I would have been left a message. We were told housekeeping would come on Thursday, then Friday then finally came on Saturday. I was really suffering and bed ridden. The housekeeper Allie was so accommodating and helpful. I want to compliment her. I asked about why she hadn’t come and she said she’d been assigned 413 not 415 those days. The next week no service until Monday of the following week then again on Wednesday. The day before we left. It seems like there is no house keeping supervisor. I do want to compliment Crystal who was serving breakfast and Wednesday evening social refreshments She is very friendly and helpful she makes sure the food is great. Home made cookies a favorite. Even though CRol Nicholson is the event manager, she is very friendly to the guests and staff. She helped us get our reservations straightened out because we had to stay the 2 weekends We could have been with out a room if Carol hadn’t fixed it. My husband had tried to arrange the reservations with Anita but not done right. A suggestion for the custodian. The lobby restroom floor was very wet after he mopped yes there was a cone saying wet floor but I suggest he be given a dry mop to use after using the wet one. A disabled lady had to use it and had to grab the sink. It’s not hard to dry the floor!!! I’m disappointed that the quality of this Hilton has dropped so much. We’ve been going there over 5 years because of my health problems.
智選假日套房飯店裡諾機場

智選假日套房飯店裡諾機場

4.4/5101 評價
尼斯，乾淨，寬敞。該酒店非常靠近機場，設有小型健身中心和游泳池。允許攜帶寵物，但據我所知沒有指定的寵物區域。酒店內設有停車場。提供免費的歐陸式早餐。工作人員非常非常樂於助人。這家酒店目前正在進行裝修，但並不麻煩。
Element Reno Experience District

Element Reno Experience District

4.4/578 評價
該酒店是westin的中端酒店。房間很新、也比較大。位置處於reno城一個比較好的區域。床很舒服，有些點評說鬧，可能是窗戶沒有關嚴吧。一樓公共區比較大。健身房設施和還可以，早餐也不錯。

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